Talent.com
Quest Diagnostics
Medical Quality Assessment ManagerQuest Diagnostics • Knoxville, TN, United States
Medical Quality Assessment Manager

Medical Quality Assessment Manager

Quest Diagnostics • Knoxville, TN, United States
30+ days ago
Job type
  • Full-time
Job description

Job Title

This position assesses quality activities for all Quest Diagnostics laboratories by, primarily, performing Quality Assessments to ensure compliance with regulatory standards and Quest policies.

This position requires frequent travel (50-60%), including day trips and overnight stays.

Responsibilities

  • Conduct and/or lead internal inspections of Quest Diagnostics domestic and international laboratories. This includes the following: Esoteric laboratories, Regional laboratories, AmeriPath Diagnostics, Quest hospital laboratories (QHLs), rapid response laboratories, joint venture laboratories, point of care testing and contracted laboratories.
  • Compose and submit timely and accurate inspection reports for corresponding inspections.
  • Manage inspection responses to ensure completeness and accuracy.
  • Maintain knowledge of laboratory regulatory requirements, to include accrediting bodies, federal, state, and local requirements as well as Quest Diagnostics policies.
  • Represent MQA on various company teams/groups related to laboratory testing.
  • Provide communication to the laboratories on relevant quality issues.
  • Collaborate with National Laboratory Operations and Business Transformation teams.
  • Serve as a resource and subject matter expert (SME) to laboratories for quality and regulatory issues.
  • Participate in quality monitoring activities for Clinical Pathology, as required (e.g., metrics, Proficiency Testing (PT), CAP educational surveys, CAP, RQI, etc.).
  • Prepare written communications and deliver presentations to laboratories, as required.
  • Provide on-site consultation on quality and/or regulatory issues.
  • Support and participate in special company-wide projects etc.
  • Participate in annual continuing education and company training, as designated.
  • Comply with all Quest Diagnostics policies including, but not limited to: Employee Handbook, Your Compliance Policy Handbook.

Qualifications

Required Work Experience:

  • Three (3) years-experience in a laboratory, including leadership responsibilities required
  • Three (3) years-experience in laboratory quality assurance/quality control activities, including laboratory regulations/accreditation requirements required
  • Experience managing a laboratory department, to include pre-analytic, analytic and post analytic QA/QC activities.
  • Graduate of NCCLS approved program or equivalent education.

Preferred Work Experience:

  • Supervisory and work experience in clinical Molecular testing. Skills preferred: DNA sequencing, PCR, extraction.
  • Hospital work experience
  • Experience conducting CAP or other regulatory audits

Physical and Mental Requirements:

  • Maintain composure under pressure
  • Adapts to change
  • Ability to grasp information quickly
  • Ability to multi-task
  • Using effective verbal communication
  • Using effective written communication
  • Handle stress & emotions
  • Making decisions
  • Examine/observe details

Skills:

  • Proficient in Microsoft Word, Excel, Outlook, PowerPoint etc.
  • Possesses excellent communication (verbal and written), influencing, and collaboration skills
  • Ability to work independently and effectively plan/organize work and projects
  • Demonstrate team building and problem-solving skills

Education:

  • Bachelor's Degree - Major: Chemical, Biological, or Clinical Laboratory Science or Medical Technology (Required)

Licenses and Certifications:

  • ASCP Specialist Certification (Preferred)
  • ASCP Medical Laboratory Scientists (MLS) (Preferred)
  • Clinical Laboratory Scientist (CLS) (Required)
  • Six Sigma Certified Green Belt (Preferred)

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Create a job alert for this search

Medical Quality Assessment Manager • Knoxville, TN, United States

Similar jobs

Registered Nurse - RN - Home Health

Professional Case ManagementAndersonville, TN, US
Full-time

Make a Difference on Your Own Schedule and Terms!.Hiring Registered Nurses in Tennessee.Professional Case Management, the leader in home healthcare, is now hiring RN's to provide in-home healthcare... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1868 / Week

Daisy Medical StaffingLa Follette, TN, US
Full-time

Daisy Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 3x12 hr nights Start Date: 08/03/2026 Duration: 12 we... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1729 / Week

Fusion Medical StaffingLa Follette, TN, US
Full-time

Fusion Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: Inquire Start Date: 08/03/2026 Duration: 12 weeks Pa... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1735 / Week

Stability HealthcareLa Follette, TN, US
Full-time

Stability Healthcare is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 3x12 hr nights Start Date: ASAP Duration: 12 weeks Pay:... Show more

 • Promoted

Travel Nurse - RN - LTC - Long Term Care - $1450.8 / Week - Hiring Now

CrossMed HealthcareLa Follette, TN, US
Full-time

CrossMed Healthcare is seeking an experienced Long Term Care Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 12 hr nights Start Date: 08/17/2026 Duration: 12 weeks Pay... Show more

 • Promoted

Quality Manager (Medical Device)

MRINetworkKnoxville, TN, United States
Full-time

Medical device manufacturer in the greater Knoxville, TN area has an immediate opening for a Quality Manager.This is a smaller company that develops and manufactures complex equipment for use in ho... Show more

 • Promoted

Travel Nurse RN - Long-Term Care - $1,154 to $1,326 per week in La Follette, TN

TravelNurseSourceLa Follette, TN, US
$1,154.00 weekly
Full-time

Registered Nurse (RN) | Long-Term Care.TravelNurseSource is working with Fusion Medical Staffing to find a qualified Long-Term Care RN in La Follette, Tennessee, 37766!.Facility in LaFollette, Tenn... Show more

 • Promoted

Medical Assistant/Technician (Hospital Corpsman)

US NavyNorris, TN, US
Full-time

Medical Assistant/Technician (Hospital Corpsman).Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospit... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1755 / Week

Ventura MedStaffLa Follette, TN, US
Full-time

Ventura MedStaff is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 3x12 hr nights Start Date: 08/03/2026 Duration: 12 weeks Pa... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1739.25 / Week - Hiring Now

Host HealthcareLa Follette, TN, US
Full-time

Host Healthcare is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 12 hr nights Start Date: 08/03/2026 Duration: 12 weeks Pay: ... Show more

 • Promoted

Travel Nurse - RN - MS/TELE - Medical Surgical/Telemetry - $1904.62 / Week - Hiring Now

Pulse Healthcare ServicesMaryville, TN, US
Full-time

Pulse Healthcare Services is seeking an experienced Medical Surgical/Telemetry Registered Nurse for an exciting Travel Nursing job in Maryville, TN.Shift: 3x12 hr nights Start Date: 08/10/2026 Dura... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1722.98 / Week - Hiring Now

Medical SolutionsLa Follette, TN, US
Full-time

Medical Solutions is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: Inquire Start Date: 08/03/2026 Duration: 13 weeks Pay: $17... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1735 / Week - Hiring Now

Stability HealthcareLa Follette, TN, US
Full-time

Stability Healthcare is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 3x12 hr nights Start Date: ASAP Duration: 12 weeks Pay:... Show more

 • Promoted

Travel Nurse - RN - LTC - Long Term Care - $1450.8 / Week

CrossMed HealthcareLa Follette, TN, US
Full-time

CrossMed Healthcare is seeking an experienced Long Term Care Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 12 hr nights Start Date: 08/17/2026 Duration: 12 weeks Pay... Show more

 • Promoted

Medical Quality Assessment Manager

Quest DiagnosticsKnoxville, TN, United States
Full-time

This position assesses quality activities for all Quest Diagnostics laboratories by, primarily, performing Quality Assessments to ensure compliance with regulatory standards and Quest policies.This... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1755 / Week - Hiring Now

Ventura MedStaffLa Follette, TN, US
Full-time

Ventura MedStaff is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 3x12 hr nights Start Date: 08/03/2026 Duration: 12 weeks Pa... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1729 / Week - Hiring Now

Fusion Medical StaffingLa Follette, TN, US
Full-time

Fusion Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: Inquire Start Date: 08/03/2026 Duration: 12 weeks Pa... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1868 / Week - Hiring Now

Daisy Medical StaffingLa Follette, TN, US
Full-time

Daisy Medical Staffing is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: 3x12 hr nights Start Date: 08/03/2026 Duration: 12 we... Show more

 • Promoted

Travel Nurse - RN - MS - Medical Surgical - $1722.98 / Week

Medical SolutionsLa Follette, TN, US
Full-time

Medical Solutions is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in La Follette, TN.Shift: Inquire Start Date: 08/03/2026 Duration: 13 weeks Pay: $17... Show more

 • Promoted

Registered Nurse, RN

Cumberland Village CenterLa Follette, TN, US
Full-time

ASK ABOUT INCREASED PAY IN LIEU OF BENEFITS PROGRAMS! (MOD COMP).At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional se... Show more