District Manager

District Manager

We're an Industry Leader Because of Leaders Like You.

Are you a dynamic leader who thrives on driving performance, developing high-performing teams, and delivering both operational excellence and revenue growth? Do you take pride in balancing service quality with business results while solving complex challenges? If so, this leadership opportunity may be for you.

Critter Control Operations specializes in wildlife management services for residential and commercial properties, providing humane wildlife removal, exclusion, and damage repair solutions nationwide since 1984. We work to resolve animal-related concerns in safe, effective, and environmentally responsible ways while protecting homes, businesses, and communities.

This role is ideal for leaders who excel in both service and sales environments. As a District Manager, you'll oversee multiple locations, ensuring operational consistency, service quality, and financial performance. You'll lead by exampledriving sales growth, supporting service excellence, and developing teams that deliver strong results while maintaining safety and compliance standards.

Critter Control is a brand that invests in its people. If you are a driven professional who embraces our values and upholds our standards of excellence, you'll find opportunities to succeed, grow, and advance within our organization.

Responsibilities

As a District Manager at Critter Control, you lead both sales and service operations across your territory. You drive growth, coach and develop teams, and ensure high-quality, compliant service delivery. You are responsible for achieving district performance goals, supporting sales execution, and maintaining strong customer relationships while overseeing overall operational and financial performance.

This position covers Eastern Maryland and Delaware.

You Will Thrive In This Role If

• You hold yourself to high standards
• You enjoy building relationships and creating a bond and rapport with your team members and customers
• You have great time management skills
• You have a "yes" approach to customer service and are able to provide that high level of service to all existing, future, and past customers

Your Daily Duties

• Ensure adherence to all company policies, state and federal laws applicable to all facets of our industry to include but not limited to: Dept. of Agriculture, Dept. of Natural Resources, OSHA, EPA, division of Wage and Hour, etc.
• Assuring that all subordinates are properly registered in required categories and attaining their required hours of ongoing education
• Training of employees in and application of wildlife biology, entomology, administration, policies and procedures, fleet and equipment, maintenance and upkeep, time management, ethical business practices, pride, quality service, and customer satisfaction
• Control expenses in all areas and establish a system for approval to monitor
• Management of field staff
• Effective route management and growth within company guidelines
• Development of current management staff and field personnel
• Timely completion and submission of necessary paperwork and documentation
• Recruitment and hiring of new talent
• Continuous profit improvement
• Outstanding customer service
• Quickly resolve customer issues and concerns

What We Offer:

• Competitive Annual Salary: $80,000 - $85,000 / Annually plus bonus opportunity
• Company vehicle, cell phone and tablet
• Comprehensive training programs as the industry leader
• Initial uniforms provided and/or compensated by Company
• Comprehensive benefits package including medical, dental, vision & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards

Qualifications

What do you need to be successful?

• High school diploma or equivalent; college degree is a plus
• Valid driver's license
• Must be available to travel to Atlanta, GA within 60 days of start date
• Minimum 2 years management experience
• Sales, military or job-related experience
• Hired candidates must reside or relocate central to their assigned region
• Strong problem-solving skills and attention to detail
• Proficiency in using several types of software and applications

What does the work environment look like?

We go where the wildlife goes! Candidates must be physically capable of safely performing the following job duties with or without reasonable accommodation.

• Must be able to drive to various locations, often covering large territories.
• Frequent walking, standing, and moving through diverse types of terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas.
• Ability to work outdoors in various weather conditions (extreme heat, extreme cold, rain, snow, etc.).
• Must have the ability to climb stairs and ladders safely.
• Must be able to crouch, kneel, bend, and stretch frequently.
• Ability to lift and carry up to 50 pounds occasionally.
• Clear verbal communication skills to interact effectively with clients and team members.

Join us in making a positive impact on nuisance wildlife management and become a part of our dedicated team today!

Critter Control Operations is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.