Lead Product Marketing

Marketing & Growth Organization Position

This position requires office presence of a minimum of five days per week and is only located in the location(s) posted. No relocation is offered.

Work Locations: El Segundo, CA or Dallas, TX

At AT&T we're redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improve lives and allow millions to share the stories and experiences that matter. Our Corporate teams are fueled by innovation and a desire to connect the world in meaningful ways. Join our team and bring your bold ideas, supporting and transforming our business across areas like marketing, finance and more.

Position Summary

Our Consumer Base Marketing team is looking for an individual who is passionate about building and executing unique and creative consumer-facing marketing programs. In this role, you will be responsible for developing, executing, and analyzing innovative direct marketing campaigns aimed at stimulating upgrades, driving gross adds, and reducing churn within our wireless customer base.

The ideal candidate will have direct marketing experience that includes customer segmentation, project management, and reporting in email, sms, direct mail, and/or paid media channels. You will work closely with internal and agency partners to build and execute marketing journeys, including A/B test plans to optimize your marketing campaigns. You should be organized, decisive, detail-oriented and feel comfortable in a collaborative and fast-paced environment.

You will use your excellent communication skills to effectively present your work across internal teams, adapting your presentation and level of detail to match your audience.

Key Responsibilities

• Campaign Development and Execution:
• Design and implement comprehensive marketing campaigns to stimulate upgrades, gross adds, and broadband adoption within the current wireless customer base.
• Develop strategies to reduce customer churn with relevant customer communications.
• Collaborate with creative teams to produce compelling content and promotional materials that resonate with target audiences.
• Customer Trend Analysis and Strategy:
• Identify trends within the existing customer base to apply to targeted marketing efforts.
• Proactively seek out data from internal resources to optimize your campaigns.
• Develop and refine customer segmentation strategies to tailor marketing efforts effectively.
• Performance Tracking and Optimization:
• Monitor and analyze campaign performance metrics to assess effectiveness and ROI.
• Utilize data-driven insights to optimize campaigns and improve outcomes.
• Prepare and present reports on campaign performance to stakeholders.

Key Skills

• Ability to generate marketing ideas and insights from multiple data sources
• Lead the on-time delivery of integrated marketing campaigns across internal teams and agencies
• Experience in email, sms, paid media, and/or digital channels
• Cross-team relationship building (analytics, retail, online, call center)
• Interest in building new direct marketing channels to meet customers where they are
• Strong presentation skills
• A positive & proactive approach with a bias toward action

Qualifications

• 5+ years relevant experience (Marketing, Digital, Agency)
• Experience with campaign management and partnership with marketing agencies
• Experience managing initiatives for consumer facing channels
• Demonstrated ability to problem-solve

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Our Lead Product Marketing earn between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours: 40

Time Type: Regular

Location: El Segundo, California

Salary Range: $143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.