Community Operations Group Manager

Job Description

On-site: This role is categorized as onsite. This means the successful candidate is expected to report to the Warren Tech Center on a full-time basis.

The Role: The successful candidate in this position will have responsibility for leading the ICC Facilities team at the site. This involves leading a team of Community Leaders who are the single point contact for the business teams at the site, and partner with our service providers to deliver world class Maintenance, Housekeeping, Roads & Grounds services through the execution of a facilities service agreement. Key priorities in this position will be the development of strategic goals that move the team forward and driving continuous improvement through Business Plan Deployment (BPD), strategic collaboration with the Senior leadership at the site(s) as well as with the peers across North America, and the ability to communicate well in leading the team.

What You'll Do:

• Leader in Safety Executive Safety Review Boards (ESRB), leading Emergency Response (ERCT), Workplace Safety System (WSS) and Safety Contract Management (SCM)
• Model a safety culture of personal caring and inspire the operations teams to transform our presence in safety
• Execute Facilities Vision, Strategy and Operating Priorities highlighting the value of the operations team in transforming GM culture
• Develop leaders able to articulate and execute the vision as well as execute creative data driven problem solving with a strategic orientation
• Exemplify and teach GM Behaviors
• Drive attainment of daily facility operational goals (enabling consistent facility management, maintenance, energy supply, cleanliness, environmental compliance and material handling initiatives)
• Business Partner development Continuously improve skillset of engaged suppliers with a focus on workspace excellence
• Business Integration Prioritization of business unit needs in operations coupled with seamless integration of those priorities in Sustainable Workplaces engineering and project planning
• Comprehensive enterprise planning, including support of operations in asset sustainment prioritization and strategy
• Develop a Continuous improvement mindset throughout the team. Ensure GMS is the foundation for continuous improvement via empowered team members lead by our business partners. Also, leading the team in utilizing Operational Excellence as a continuous improvement tool
• Manage conflicting priorities among the needs of multiple business units
• Represent GM as the Labor leader for the facility space and work to ensure contractual agreements meet the intent of the campus (where applicable). This includes complexity among our UAW partners, our Business partners, and our Contract partners.

Additional Job Description

Your Skills and Abilities (Required Qualifications):

• Bachelors degree in Management, Facilities, Operations or related discipline
• 5+ years of experience in facilities operations
• 1-3+ years of people leader experience
• Inspirational Leader
• Strong communication skills at all levels of the organization
• Ability to create a culture of innovation
• Champion of data driven problem solving
• Organizational agility - globally
• Safety mindset, Knowledge of basic safety processes
• Cross functional team building
• Service Quality system development (implemented projects) and/or proven results in service quality improvement
• Knowledge of general labor strategy; Proven ability to coach to achieve sustainable results in union environments

What Can Give You a Competitive Edge (Preferred Qualifications):

• 8+ years' experience in facilities operations or related field
• Workplace Safety System (WSS) / Safety Contract Management (SCM)
• Financial Acumen
• Global Manufacturing System (GMS)
• Service Agreement/Contract Management Experience
• SAP
• Project Management Experience
• GM/UAW labor agreement experience

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

This position may be eligible for relocation benefits.

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