Product Manager - Salesforce

Join A Company That Empowers You To Build Your Future

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.

As a Product Manager of Salesforce CRM focusing on New Home Consultants (NHC) at Lennar, you will play a pivotal role in creating a best-in-class homebuying and home selling experience. This CRM tool will empower NHCs to work efficiently, engage with customers, and guide them seamlessly through the home-buying journey. You will leverage innovative solutions to tackle complex problems faced by associates who are mobile and constantly on the go.

• A career with purpose.
• A career built on making dreams come true.
• A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team

• Develop and maintain a comprehensive Sales CRM for NHCs to enhance their efficiency and customer engagement.
• Leverage innovative solutions to address challenges in the home-buying process, especially for mobile associates.
• Build and manage a mobile app experience for dynamic sales teams.
• Collaborate with cross-functional teams to define product vision, strategy, and roadmap.
• Gather and prioritize product and customer requirements.
• Ensure the product aligns with company goals and customer needs.
• Conduct market research and competitor analysis to stay ahead of industry trends.
• Utilize advanced knowledge of Salesforce Sales Cloud and CRM platforms to optimize product functionality.
• Work closely with sales teams to understand their needs and tailor CRM solutions accordingly.
• Test and validate new features and enhancements.
• Manage product lifecycle from concept to launch and continuous improvement.

Requirements

• 5+ years of Product Management experience.
• Product Management experience for web or mobile platforms, with a strong focus on UX/UI design and user-centric solutions
• Advanced knowledge of Salesforce Sales Cloud and CRM platforms.
• Deep domain expertise in product management strategy, tools, and methodologies.
• Strong analytical capabilities.
• Proven Product Management skills to prioritize tasks, test activations, manage team bandwidth, and deliverables.
• Experience working with sales teams.
• Experience in home selling or real estate is a plus.
• Excellent communication skills and executive presence.
• Effective presenter and collaborator.
• Strategic thinker with the ability to identify and resolve problems in a complex dynamic environment.
• Bachelor's degree required.
• Humble, hungry to make an impact, and proactive in taking initiative.

What Is Product At Lennar Like?

• We believe in the lean startup philosophy - it is important that we test and learn quickly to inform our product strategy/direction.
• You'll report directly to our Director of Product and will work closely to develop a vision for your specific product area.
• We believe in hiring smart and talented product managers and as a result you'll have a good deal of autonomy to articulate ideas and features you think will add value to our users and business.
• Ultimately, you'll help to define a personalized search and discovery experience to help prospective home buyers find their dream home.

Life At Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.