Director of Outpatient Behavioral Health Services

Director Of Outpatient Behavioral Health Services

Our health and human services agency client in Nutley, NJ, is seeking a Director of Outpatient Behavioral Health Services. This pivotal role will be vital in providing oversight of their mental health and substance use disorder outpatient program. This role ensures the agency's mission, values, and treatment philosophy are integrated into daily operations, with a focus on staffing, client care, compliance, and financial management. This position requires an LCSW, an LCADC, and previous supervisory experience. They will not be responsible for carrying a client load. The target salary range for this position is around $105,000. The position is expected to be in the office Monday through Friday.

About The Role

What this position will focus on:

• Managing their services
• Building a practice
• Being the clinical supervisor

Critical parts of the job include:

• Providing oversight of the program staff to ensure successful program delivery across outpatient mental health and substance use disorder services.
• Providing full administrative oversight of outpatient behavioral health services, including planning, directing, and managing program operations such as staffing, fiscal management, reporting, and service delivery.
• Overseeing and managing clinical treatment, including documentation, compliance, and operational flow of clinical services. This includes oversight of intake operations, assessment, service planning, and termination processes, as well as coordination of care with internal and external programs to ensure continuity.
• Ensuring that all mental health and substance use services are evidence-based and aligned with recognized treatment principles and best practices, including treatment of co-occurring disorders.
• Assurance of the integration of the mission, values, and treatment philosophy of the agency into daily operations.
• Ensuring agency compliance with all Federal, State, County, and City regulations, including NJ DHS/DMHAS requirements, program requirements, and accreditation standards.
• Overseeing facility operations to ensure compliance with safety, building, fire, and regulatory requirements.
• Assisting with any accreditation process.
• Leading outpatient quality assurance measures and overseeing a comprehensive quality assurance and performance improvement program. Participating in the identification of quality care indicators, outcome objectives, and the collection and review of data to monitor clinical staff and program performance.
• Participating in the Org PQI Team, Risk Management Team, and Client Advisory Board.
• Ensuring development, implementation, and enforcement of clinical policies & procedures to meet regulatory standards, including those specific to substance use disorder treatment services.
• Ability to write and assist with developing new policy and procedures when needed.
• Ability to assist with curriculum creation and implementation.
• Ensuring substance use disorder counseling services are delivered in accordance with NJAC 10:161B standards, including program structure, service delivery, documentation, and clinical supervision requirements.
• Monitoring program outcomes, including utilization of NJSAMS data where applicable, and implementing improvements based on findings.
• Ensuring services address priority populations and support timely access to care or appropriate referral.
• Ensuring clinical staff complete necessary paperwork, adhere to established supervision requirements, and maintain proper documentation for recordkeeping.
• Ensuring that assessment, diagnosis, and treatment are provided by appropriately trained and qualified staff, and that clinical supervision is provided in accordance with regulatory standards.
• Directly supervising the Assistant Director, clinical staff, and interns.
• Overseeing hiring processes, including credential verification, background checks, and staff qualifications. Ensuring staff licensure and credentialing compliance.
• Providing clinical orientation training to new clinical staff and supporting ongoing staff development, education, and training.
• Carrying a small clinical caseload (if needed).
• Responsible for planning and budgeting for the provision of mental health and substance use counseling services.
• Participating in Billing Team meetings and assisting the Executive Director and the Business Operations Manager in conducting utilization reviews with the Billing Department to coordinate clinical and billing issues and support revenue cycle integrity.
• Establishing and maintaining relationships with community providers, referral sources, and stakeholders.
• Assisting the Executive Director with community outreach, partnership development, and new client acquisition.
• Additional responsibilities as assigned by the Executive Director or as needed by the organization.

Skills, Education & Abilities The Must-Haves

• A self-motivated thinker and doer who can work independently and with a team.
• Relentless attention to detail.
• A curious and inquisitive mental health clinical supervisor who can understand and navigate a constantly evolving and dynamic environment.
• A thoughtful and talented communicator willing to assist management, employees, and community members in navigating the complexity of the everyday clinical operations of the organization.
• Ability to juggle a few competing priorities and be flexible to changing goals and demands on your time.

Qualifications

• An LCSW and an LCADC are required.
• A Clinical Supervisor Certification is required. An SIFI certification is a plus.
• Minimum of 2 years post-licensure supervisory/management experience in a substance use disorder treatment setting.
• Minimum of 5 years of experience in mental health and/or substance use treatment, including co-occurring disorders.
• Demonstrated experience overseeing or managing substance use disorder programs required.
• Required experience with NJSAMS reporting systems and ASAM placement criteria.
• Experience with program development, budgeting, and billing required.
• Strong knowledge of NJ regulatory requirements, including DHS/DMHAS standards.
• Understanding of the organization's mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances.
• Program development, evaluation, solid organizational skills, and public speaking.
• Strong written and oral communication skills.
• Commitment to maintain confidentiality.
• Awareness and sensitivity to the cultures represented by the organization.
• Good interpersonal skills, ability to relate and work well with people from a variety of socioeconomic and cultural groups.
• Excellent organizational skills to handle multiple priorities while remaining professional and calm.
• Ability to organize and prioritize both their tasks and their staff.
• Ability to be accurate, even at a fast pace and high-volume level of work
• Ability to work independently and be self-directed and flexible.
• Ability to perform functions with minimal supervision.

The Nice To Haves

• Ability to write and assist with developing new policy and procedures
• Ability to assist with curriculum creation and implementation.
• Proficiency in computer skills, especially using agency electronic health records, Outlook, Word, Excel, and customized databases.
• Ability to work flexible hours.

About Our Client

A comprehensive health and human service non-profit agency dedicated to strengthening the social and emotional well-being of individuals and families through accessible, affordable mental health counseling and social service programs. They have been a steadfast force in community outreach for over 100 years and are now focused on mental health counseling, social service programs, and community outreach initiatives to individuals and families in Northern New Jersey.

Converge HR Solutions and our clients provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.