Director, Commercial Transformation

Director, Commercial Transformation

Be a part of a revolutionary change! At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.

Position Overview

The Director, Commercial Transformation will lead the design and delivery of high-impact commercial transformation programs that improve go-to-market agility, execution discipline and measurable business outcomes. The role translates strategic priorities into executable roadmaps, orchestrates cross-functional delivery teams, establishes operating rhythms and governance, and drives adoption through change management and performance enablement.

Key Responsibilities

• Translate commercial strategy and leadership priorities into transformation roadmaps with clear milestones, owners, and measurable outcomes.
• Lead cross-functional program delivery, including scoping, mobilization, resourcing, risk management and stakeholder governance.
• Establish and run transformation operating rhythms (steercos, workstream cadences, decision logs) and ensure disciplined execution.
• Partner with Execution Performance Management to define KPIs, dashboards and reporting that track progress and outcomes.
• Drive process standardization and continuous improvement across commercial ways of working (planning cycles, deployment playbooks, performance routines).
• Lead change management: communications, training, adoption planning and reinforcement with business owners.
• Identify and manage dependencies across Marketing, Sales, Planning, Finance, ID&A and Operations; remove roadblocks and accelerate delivery.
• Support business case development and benefits tracking; ensure initiatives deliver sustainable, scalable change.

Required Qualifications & Experience

• Bachelor's degree required; MBA or relevant advanced degree preferred.
• 10+ years of experience in transformation, strategy, PMO, consulting, or commercial operations roles.
• Proven track record leading large cross-functional programs and delivering measurable business outcomes.
• Strong analytical and problem-solving skills; comfort with ambiguity and complex stakeholder environments.
• Excellent communication and influence skills; ability to drive alignment without formal authority.
• Experience with agile / modern program management methodologies preferred.

Key Competencies

• Transformation delivery and PMO leadership; program/project management
• Execution excellence; operating rhythm design and governance
• Data-driven decision making; performance measurement enablement
• Change management; stakeholder influence
• Business & financial acumen; continuous improvement mindset

Key Stakeholders / Working Relationships

• Commercial Leadership Team priority setting and decision making.
• Workstream owners across Sales, Marketing, Planning, Finance, ID&A delivery and adoption.
• Execution Performance Management KPI governance and reporting alignment.
• P&C / Capability Development training and adoption supports.
• IT/Digital tooling and data enablement.

Travel

• Up to 20% travel (TBD)

Annual Base Salary Range: $242,000 -$ 302,500

What We Offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer. PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022.

Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match a leader in oral nicotine delivery creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA.