Leasing Supervisor

Leasing Supervisor

Location: Charleston - 997 Morrison Drive, Suite 402

Business: Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industrywe are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified by Great Place to Work, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

Primary Responsibilities: The Leasing Supervisor leads the Leasing team and serves as the primary point of contact in the absence of the Leasing Manager, ensuring daily leasing operations run smoothly and performance goals are met. This role focuses on driving occupancy by overseeing leasing activity, managing team performance, and ensuring prospects are guided through the leasing process successfully. Main responsibilities include coaching and developing team members, handling applicant escalations, monitoring key leasing metrics, and conducting audits to maintain accountability and quality standards. The Leasing Supervisor partners with internal teams to resolve issues, supports onboarding and ongoing training, and helps ensure compliance with all applicable housing regulations. This role also provides regular updates to the Leasing Manager, supports team coverage as needed, and contributes to achieving occupancy targets, response time goals, and overall team performance.

Skills & Competencies:

• Bachelor's degree in business administration, Marketing, Management, or Communications is preferred
• 2+ years of multi-family and/or single-family rental homes experience
• 2+ years of leasing experience
• Experience supervising, leading and motivating team members
• Knowledge in fair housing and local real estate laws, where applicable.
• Intermediate knowledge of Word, Excel and PowerPoint; advanced preferred
• Working knowledge of MRI, Yardi, and/or One site, Salesforce
• Demonstrated strong written and verbal communication skills
• Detail oriented, with the ability to produce high quality work in a deadline-oriented environment and an ability to multitask
• Ability to prove critical thinking and problem-solving concepts
• Ability to thrive in a high volume, data entry and processing work environment, where applicable

Essential Job Functions:

• Lead daily leasing operations, managing team performance through weekly meetings, one-on-ones with the Leasing Manager, and regular audits to drive accountability and maintain industry-leading metrics.
• Coach and develop leasing team members through onboarding, ongoing training, and customized training modules; evaluate effectiveness through feedback and continuous improvement.
• Collaborate with the Leasing Manager and local market leaders to streamline leasing procedures, optimize occupancy rates, and resolve operational issues as they arise.
• Serve as an escalation point for applicant issues and provide coverage for Leasing Specialists during PTO.
• Maintain a strong working knowledge of the end-to-end leasing process and communicate it clearly to prospects and team members.
• Ensure strict compliance with all applicable local, state, and federal laws, including Fair Housing, ADA, and FCRA.
• Represent Maymont Homes professionally and consistently with company customer service values.
• Perform other duties as assigned.

Key Metrics & Responsibilities:

• Drive team performance according to company occupancy goals
• Maintain 24 48 hours response time for prospect communication
• Team accountability daily
• Maintain team Quality Assurance call scores
• Manage DOM according to company occupancy goals
• Effective onboarding and training support to increase employee retention

Why work for Maymont Homes?

Our Mission - "We Positively Impact the Lives in the Communities We Serve." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.

Certified Great Place to Work - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.

Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT