Oversee a team of Product Development Engineers, guiding them to achieve quality and new item creation goals. Develop a pipeline of projects focused on enhancing quality and generating warranty savings to meet key performance indicators (KPIs). Collaborate with the Sourcing team to align resourcing strategies that improve product quality and cut warranty costs. Coordinate warranty savings KPIs with sourcing KPIs to ensure overall cost reduction.
Manage all tool repair and service centers throughout North America, partnering with both internal and external facilities to advance quality initiatives and shorten turnaround times. Strong written and verbal communication skills are essential for effective interactions with field staff and customers.
Support new item creation through competitive benchmarking and targeted research to identify the strongest product opportunities. Create and maintain technical documentation, review designs for compliance with company and ASTM standards, and define robust test criteria for new offerings. Use tensile, torque, hardness, and other lab equipment to validate performance and reliability for both new and existing tools.
This is an on-site role located in Stow, Ohio.
Key Responsibilities:
Qualifications:
Measures of Performance:
Position Qualifications:
Engineering Manager • Stow, OH, United States
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