Hotel Front Office Manager
Rolling Hills Hospitality • Cincinnati, OH, United States
3 hours ago
Job type
- Full-time
Job description
Front Office Manager
The Front Office Manager leads the front desk team and owns the arrival and departure experience. Reporting to the General Manager, you'll hire, train, and coach a team of Guest Service Agents and Supervisors, keep the desk running smoothly through heavy group check-ins and busy midweek corporate arrivals, and drive the guest satisfaction scores that define our reputation.