ViiV Healthcare (GSK) Director, Learning & Development, Field Reimbursement (FRM)

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

As the ViiV Healthcare Director, Learning & Development, Field Reimbursement (FRM), you will lead training, including the development and execution of the training plan, for the FRM team in the US HIV market. This includes developing and leading an onboarding program for new FRMs/FRDs, developing and leading sustainment training for the existing FRM/FRD team, and consulting with brand trainers on implementation training processes as needed. This role represents an incredible opportunity to help ViiV Healthcare further reduce the impact of HIV on individuals and communities.

This role will be based out of Durham, NC & may be considered for a domestic relocation package. Check out this link to learn more about the thriving, diverse, and cutting edge RTP area!

• Develop and embed robust, industry-leading field reimbursement training curricula to support current promoted brands.

• Partner across FRM team to develop and deliver training consistent with brand strategy that prepares the reimbursement team to deliver on appropriate needs of their customers and patients

• Understand the intricacies of the customer experiences within different accounts to infuse field reimbursement training with healthcare provider needs and insights

• Design customized training that connects reimbursement behaviors with application of knowledge and skills to optimize insights and maximize effectiveness of reimbursement team

• Influence, connect, and lead across a matrix of stakeholders to ensure that the training is aligned, optimized, and reflects appropriate ways of working

• Create training materials from initiation to approval, following the appropriate approval process

• Optimize training across appropriate platforms (both virtual and face to face) utilizing adult learning principles

• Manage external partner relationships

• Maintain appropriate and accurate records of training

Basic Qualifications:

• Bachelor’s Degree

• Experience in Field Reimbursement, including long-acting injectables, within the Pharmaceutical Industry

• Experience in Specialty Pharmaceutical and Buy & Bill account management principles and execution

• Personal engagement, project management and presentation skills

Preferred Qualifications:

• Training Experience

• Demonstrated knowledge of adult learning principles and how best to design training plans to optimize learning, retention, and application

• Leadership Experience

• MBA or graduate degree

• Experience in developing training plans to pull through reimbursement skills and concepts to maximize organizational and representative impact

• Proven experience and acumen in coaching and motivating others

• Experience developing and delivering training plans for injectable specialty products in the pharmaceutical industry

• Proven success actively participating and leading in matrix team environments

• Working knowledge of HIV disease state and products

• High level demonstration of leadership behaviors, excellent strategic thinking and interpersonal skills

• Proven formal and informal communication skills, with the ability to communicate and present effectively to large groups and leaders

#LI-ViiiV

#LI-GSK

Please visit to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between and in 2009, with joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK.

Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities.

Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind.

ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important notice to Employment businesses/ Agencies

ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.