Sales Manager (Americas)

Sales Manager

Trax USA Corp is seeking a dynamic and experienced Sales Manager to join our growing team and support the Americas region. The ideal candidate will bring a strong background in aircraft maintenance along with proven experience in sales, customer engagement, proposal development, and aviation software solutions. This role is perfect for a motivated professional who understands the complexities of aircraft maintenance operations and can translate that expertise into effective sales strategies that drive revenue and strengthen customer relationships.

The Sales Manager will play a key role in expanding Trax's market presence, growing new and existing accounts, managing complex sales cycles, and promoting our industry-leading aircraft maintenance and engineering software solutions.

Key Responsibilities

Sales and Revenue Growth

• Develop, refine, and execute strategic sales plans to meet or exceed revenue goals.
• Identify new business opportunities and lead the full sales cycle - from lead generation through contract closure.
• Expand Trax's footprint within commercial, regional, and military aviation markets.
• Conduct regular business reviews with clients to identify evolving needs and position Trax solutions effectively.

Customer Relationship Management

• Build, maintain, and strengthen long-term relationships with aviation operators, maintenance organizations (MROs), and industry partners.
• Serve as a trusted advisor by understanding customer maintenance processes and recommending tailored software solutions and facilitating ROI discussions.

Proposal Management (RFPs and SOWs)

• Lead the response process for complex RFPs, RFQs, and RFIs, ensuring accuracy, competitiveness, and alignment with customer requirements.
• Collaborate with technical, product, and implementation teams to develop detailed and compelling proposal content.
• Create Statements of Work (SOWs) for specific customer engagements, clearly defining deliverables, scope, timelines, and responsibilities.
• Ensure all submitted proposals meet Trax's quality standards and strategic goals.

Contract Negotiation

• Lead commercial negotiations, ensuring mutually beneficial terms while safeguarding Trax's strategic and financial interests.
• Work closely with legal and executive teams to finalize agreements.

Cross-Functional Collaboration

• Partner with product development, implementation, training, and customer support teams to ensure seamless delivery of solutions.
• Provide customer feedback and industry insights to help shape product enhancements.

Reporting and Forecasting

• Prepare accurate sales forecasts, pipeline reports, and performance metrics for senior management.
• Deliver clear and professional presentations highlighting opportunities, challenges, and account progress.

And other duties as assigned.

Requirements

• Minimum 10 years of experience in aircraft maintenance, MRO operations, or aviation maintenance IT systems.
• Strong understanding of aircraft maintenance workflows, regulatory requirements, and maintenance IT ecosystems. Experience in consulting highly desirable.
• Proven success meeting or exceeding sales targets in aviation, aerospace, or related technical industries.
• Exceptional communication, negotiation, and interpersonal skills.
• Self-driven, organized, and able to work both independently and collaboratively.
• Ability to travel 50%+ (Domestically & Internationally) to meet with customers, attend conferences, and support sales activities.

Job type: Full time / Salaried

Job Level: Senior - Experienced

Job Location: Fully Onsite - Coral Gables

Job Shift: First - 8a - 5p

Remote: No

TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world's largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.

TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.