Clinic Director

Clinic Director

Join our team as a Clinic Director in Woodburn, Oregon! The Clinic Director will work to drive operational efficiency, mentor and develop supervisors and staff, ensure compliance with industry regulations, and uphold high practice management standards. The Director's impact will extend beyond the clinic as you collaborate with local healthcare leaders and contribute to the community's well-being while bringing your professional experience and perspective to the broader organizational leadership team.

This position will be responsible for Salud Medical Center and Pacific Pediatrics. The two clinics are located less than a half mile apart. At YVFWC, our Clinic Directors are site level business- and operational-minded administrator roles that require a strong interest and desire to oversee day-to-day clinic workflows while engaging with staff, providers, and patients daily. If you're a strategic thinker with a history of generating positive results and have experience in healthcare leadership, we invite you to apply and be an integral part of our mission to deliver exceptional care.

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Position Highlights:

• Salary $112,589-$174,514 DOE.
• $11,000.00 in bonuses:
  • At Hire: $3,300.00
  • At 6 months: $4,400.00
  • At 12 months: $3,300.00
• Bonus will be pro-rated based on Full Time Equivalency (FTE)
• Relocation allowance available.

Benefits

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You'll Do:

• Manages two or more service line clinics/stores (medical, dental, pharmacy), with 45 to 100 FTEs, 25,000 to 65,000 encounters, and an expense budget of $7-16 million.
• Supervises, mentors and trains direct report staff. Provides continuous performance management and conducts employee performance evaluations. Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Supports staff growth and development. Assesses the educational and experience needs of all levels of staff in collaboration with the individual. Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
• Responsible for the recruitment and selection of staff, Providers, and Dentists. Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Builds and maintains a positive, collaborative & inclusive work environment that values a range of perspectives and approaches. Demonstrates strong leadership in hiring, managing, and retaining high-performing team members from our local communities. Fosters a culture of employee engagement and continuous improvement.
• Responsible for the day-to-day operational management of Medical and Dental Providers and Pharmacy staff.
• Supervises and mentors front office supervisors, nurse supervisors, dental supervisors, pharmacy managers, maintenance supervisors, and administrative assistants. May also supervise clinic managers and administrative services managers on fiscal responsibility, operational efficiency, resource utilization, staffing patterns and team effectiveness and efficiency.
• Responsible for overall clinical operations that optimize best practices of the patient centered medical home.
• Responsible for promoting high standards of practice management through utilizations of standardized polices, protocols and guidelines.
• Responsible for the management of health plan quality metrics as set forth by the organization's goals and strategic plans.
• Manages the implementation of all YVFWC initiatives, policies and procedures as they pertain to FQHC Program Requirements and Medical, Dental, and Pharmacy Operations.
• Responsible for the patient experience in all service lines at site(s) and achieving organizational goals for Patient Satisfaction.
• Develops an annual encounter budget for all applicable service lines and is responsible for the achievement of the budget.
• Responsible for achieving enrollment standards, patient quality metrics; patient access; and appropriate ED utilization as required by managed care organizations.
• Manages all workflows at the site, including the clinic billing process for all applicable service lines within the site.
• Exemplifies excellent customer relations with patients, visitors, and other employees. Addresses all patient complaints. Holds staff accountable for conformity to customer service policy and patient satisfaction.
• Partners with local healthcare leaders to develop a coordinated delivery system within the communities serviced by the clinic(s).
• Develops and maintains ties and/or networks in the local community for promoting the mission of YVFWC.
• Recommends the establishment, expansion, modification or elimination of services, based on an understanding of community need, organizational capability and financial viability.
• Contributes to the creation of the site(s) financial budget and manages variances for all controllable budget line items.
• Develops and drives operational improvement and change management initiatives within the clinic(s). Leads the site leadership team in continuous improvement practices.
• Ensures operational compliance with Joint Commission, Meaningful Use, NCQA, UDS and local and state/federal regulations.

Qualifications:

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field AND at least 5 years of supervisory or leadership experience in a healthcare environment, OR
• Master's Degree in Business Administration, Healthcare Administration, Public Health or related field AND at least 3 years of supervisory or leadership experience in a healthcare environment.
• Valid Driver's License and proof of automobile liability insurance coverage.

Knowledge/Skills/Abilities

• Knowledge of Oregon State Basic Health Plans.
• Knowledge of Community and Migrant Health Centers and primary healthcare services.
• Ability to problem solve, prioritize, and communicate effectively.
• Proficient with Epic or other patient information system, Microsoft Word and Excel.
• Knowledge of medical and/or dental office operations preferred.
• Ability to speak Spanish preferred.

Our Mission Statement

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.