Cloud Platform Manager

Cloud Platform Manager

Grand Circle Corporation is the leader in international travel, adventure, and discovery for Americans aged 50+. Headquartered in Boston, MA, with more than 45 offices globally, more than two million travelers have experienced our award-winning brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel.

We are seeking an experienced Cloud Platform Manager to lead, design, and operate scalable, secure, and resilient cloud platforms on Microsoft Azure. This is a highly visible player/coach role that blends hands-on cloud engineering with project delivery, technical leadership, and team management.

The Cloud Platform Manager will oversee a small team of Azure engineers while remaining deeply involved in cloud architecture, platform strategy, infrastructure automation, and operational excellence. The ideal candidate enjoys building modern cloud environments, solving complex infrastructure challenges, and partnering across teams to deliver scalable, secure solutions that support critical business initiatives.

With trips in nearly 100 countries, you'll never run out of new places, people, and cultures to feed your wanderlust. From the Maasai warriors of Kenya to the tranquil temples of Japan, your work will support systems and experiences that power global travel operations so it's fair to say "bored" is not in our lexicon.

What You'll Do

Cloud Architecture & Platform Engineering

• Design, implement, and evolve Azure-based cloud platforms supporting enterprise applications and business operations
• Translate business and technical requirements into scalable, secure cloud solutions aligned with Azure best practices
• Lead and contribute to architecture decisions across networking, compute, storage, identity, and container platforms including AKS
• Build and maintain Azure services including virtual networks, storage accounts, databases, Azure AD, AKS, and related technologies
• Develop and maintain infrastructure-as-code using Terraform, ARM templates, PowerShell, Azure CLI, or similar tools
• Serve as an escalation point for complex cloud platform issues, ensuring platform reliability and resiliency

Leadership & Delivery

• Manage, mentor, and support a team of Azure engineers through coaching, technical guidance, and career development
• Conduct regular 1:1s, performance reviews, and development planning conversations
• Support hiring efforts and contribute to building a high-performing cloud engineering organization
• Foster a culture of accountability, collaboration, continuous learning, and operational excellence
• Lead technical delivery efforts while balancing hands-on engineering responsibilities

Strategy, Governance & Optimization

• Establish Azure platform standards, governance frameworks, and architectural best practices
• Partner with Security, IT, and Engineering teams to enforce compliance, access controls, and data protection standards
• Lead Azure cost optimization and capacity planning initiatives
• Define and maintain tooling, policies, and operational documentation to improve platform management and troubleshooting
• Act as a trusted technical advisor, translating business goals into effective cloud strategies and solutions

Collaboration & Operations

• Partner closely with Software Engineering, DevOps, and Infrastructure teams to support platform reliability and automated deployments
• Collaborate with stakeholders across the business to understand platform requirements and deliver scalable solutions
• Monitor and continuously improve platform health, operational performance, security posture, and cost efficiency

Qualifications

Experience & Technical Skills

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of hands-on experience designing, implementing, and supporting Azure cloud platforms
• Strong expertise across Microsoft Azure services including VMs, AKS, Azure AD, networking, storage, databases, and DNS
• Experience leading engineers, projects, or technical initiatives in cloud infrastructure environments
• Strong experience with infrastructure automation and infrastructure-as-code tools such as Terraform, ARM Templates, PowerShell, or Azure CLI
• Familiarity with DevOps tools and practices including CI/CD pipelines, Docker, and Kubernetes
• Strong understanding of networking, cloud security, governance, compliance, and data protection practices
• Experience supporting networking technologies including routers, switches, load balancers, wireless technologies, and SD-WAN

Leadership & Ways of Working

• Strong communication and stakeholder management skills with the ability to explain technical concepts to non-technical audiences
• Comfortable balancing strategic leadership with hands-on technical execution
• Proven ability to operate effectively in fast-paced, evolving environments
• Collaborative, solution-oriented, and highly adaptable mindset

Total Rewards

The base salary range for this role is $150,000$180,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include:

Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes

Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays including Juneteenth, Memorial Day, and Labor Day and Summer Fridays. Plus extensive parental leave, with up to 1216 weeks paid leave at 100% base salary

Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals

Your future, secured: 401(k) with company match, life insurance, and disability coverage

Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through overseas travel, and direct access to Pinnacle Leadership & Team Development

Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community