Location: Stuart, Florida Schedule: MondayThursday Onsite | Fridays Remote Employment Type: Full-time The Associate Director, Customer Operations will be a key leader in driving the success of our direct-to-consumer business by delivering exceptional customer service and operational excellence. This role is responsible for overseeing all aspects of customer interactionsincluding patients, healthcare providers (HCPs), and insurance payersensuring best-in-class service, compliance, and efficiency. You'll be instrumental in guiding a high-performing Customer Service team, aligning operational strategy with broader business objectives, and continuously optimizing our customer operations within the healthcare sector.
Associate Director, Customer Operations • Stuart, FL, United States
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