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Omni Inclusive
Service Delivery ManagerOmni Inclusive • Portland, OR, United States
Service Delivery Manager

Service Delivery Manager

Omni Inclusive • Portland, OR, United States
30+ days ago
Job type
  • Full-time
Job description

Project Manager

To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards.

  1. To oversee quality assurance processes, ensuring adherence to coding standards, implementation of best practices and perform value creation and knowledge management activities.
  2. To ensure process improvement and compliance and participate in technical design discussions and to review technical documents.
  3. To create project plans and keep track of schedule for on time delivery as per the defined quality standards.
  4. To work closely with the development team, on-site engineers to understand technical requirements and work with them to address and resolve technical issues.
  5. Identify and flag potential risks and issues that may impact project timelines or quality, develop mitigation strategies/contingency plans to address risks and provide regular project updates to key stakeholders.

Skills Needed:

  • Experience working in support projects
  • Project management tracking and monitoring
  • Utility domain exposure
  • Stakeholder management
  • Release management
  • Exposure to Jira, Service Now
  • PMP certification
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Service Delivery Manager • Portland, OR, United States

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