Provide leadership for cruise ships onboard retail shops to promote and model our high-quality retailing standards, continuously driving maximum sales results, superior guest service, talent development and engagement.
The Retail Manager must demonstrate honesty and integrity in all interactions.
Motivate and coach sales to achieve/exceed sales and promotional targets.
Create and execute plans to drive sales.
Lead a team of minimum of 10+ people.
Deliver an outstanding guest experience.
Promote high-quality retailing standards.
Maintain excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
Train and coach sales team on Starboard's standards product knowledge, selling techniques, asset protection, and guest service.
Manage inventory with an emphasis on asset protection.
Analyze and report sales and talent data to a corporate office.
2+ years of flagship retail store, department store, or multi-unit retail management experience with annual sales of $ 5 million+.
2+ years in leading a large and diverse retail sales team with a minimum of 10+ employees.
Ability to:
Live and work abroad on ships for 6 months continuously.
Assess and develop talent, in order to build a future leadership pipeline.
Build relationships at all levels of onboard management, in order to partner and influence business decisions.
Manage time effectively through prioritization.
Strong interpersonal and leadership skills.
Strong verbal and written English language skills.
Proficiency in MS Excel, Word, Outlook, and PowerPoint.
Cruise Ship Retail sales manager • Miami, FL, United States
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