Analytics and Special Projects Manager

Revenue Manager

DaVita is hiring a Revenue Manager for our Payor Escalations - Analytics & Strategy team within Revenue Operations (ROPS), known as Team Spotlight.

This position is responsible for the operational oversight of contracted payor escalations (settlements, legal escalations, supporting contract negotiations, etc.) and the associated analytics and strategy to drive these escalations to resolution. We are looking for a leader that gets excited about driving innovation in problem solving long outstanding issues, has an interest in analytics, and can build strong relationships with teams in and out of ROPS.

This individual will manage large escalations and projects within ROPS, our Legal and Contracting partners, and with external insurance companies. The focus on the team is geared towards resolving our most complex and largest claim payment issues through legal and contracting channels, and collaborating to find resolution to prevent the issue from happening again.

Communications will be tailored to differing audiences and there will be frequent opportunities to strategize and deliver persuasive recommendations to senior leaders. In addition, this leader should have a passion for solving complex problems, and an ability to work well as part of a fast-paced team.

Overall focus is on supporting Revenue Operations in its mission to Enable the Village to Give Life through contract and inflow strategy, and resolution of some of the most complex AR issues. This position reports to a Sr Manager and will lead 1-2 analysts.

Essential Duties And Responsibilities

Drives Operational Results

• Sets team goals to achieve key objectives and motivates team to exceed expectations
• Takes full accountability for team's results and ensures work product is up to standard
• Manages large projects with multiple participants and stakeholders
• Prioritizes competing priorities to deliver on deadlines with minimal interventions
• Consistently prepares and delivers effective communications tailored to audience
• Critically thinks through barriers, and creates and implements solutions

Leadership & Team Development

• Builds high performing teams and develops leaders
• Cultivates a diverse professional network to complete work and seek input
• Ensures self and teammates use coaching and feedback through a consistent process
• Effectively inspires team to support leadership vision; influences change

Generates Strategic Insights

• Consistently and independently generates meaningful insights for team and projects
• Translates high-level strategy and complex insights into actionable opportunities
• Identifies and engages stakeholders to create high level of collaboration
• Delivers persuasive recommendations to senior audiences

Other duties as assigned

Education And Experience

• 1 year in leadership with direct reports Required
• High school diploma/equivalency Required
• Bachelor's degree in related field Preferred
• Intermediate proficiency in all Microsoft Office applications, specifically Excel Required
• Intermediate proficiency in analytics systems (SQL, Netezza, Tableau) Preferred
• Strong knowledge of healthcare revenue cycle Required
• Strong knowledge of healthcare revenue cycle collections Preferred

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. Sound like you? Then you might be a great fit for [insert manager role] with DaVita.

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on core values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Why wait? Explore a career with DaVita today.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access to Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

Salary/Wage Range $82,000.00 - $121,000.00 / year If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.