The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service, operational efficiency, and adherence to luxury and boutique hotel standards. This role oversees staffing, training, service quality, and financial accuracy while fostering a professional, service-driven culture at the front desk.
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
Previous front desk leadership or management experience in a luxury or boutique hotel.
Ability to stand and walk for extended periods.
This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.
Front Office Manager - Colcord • Oklahoma City, OK, United States
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