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Freddy's Frozen Custard & Steakburgers
Assistant ManagerFreddy's Frozen Custard & Steakburgers • Columbia, MO, United States
Assistant Manager

Assistant Manager

Freddy's Frozen Custard & Steakburgers • Columbia, MO, United States
4 days ago
Job type
  • Full-time
Job description

Assistant Manager (Restaurant Operations)

M&M Custard, LLC | Franchisee of Freddy's Frozen Custard & Steakburgers

The Assistant Manager supports the General Manager in overseeing all aspects of restaurant operations, with a primary focus on executing daily operations, developing team members, and driving consistent performance. This role serves as a key member of the restaurant leadership team and is responsible for leading shifts, reinforcing standards, and supporting the development of Team Members and Shift Managers. This position is designed for a leader who is preparing to advance to a General Manager role by building strong operational and leadership capabilities.

Key Responsibilities

  • Team Support and Development
  • Provide direction, coaching, and support to Team Members during shifts
  • Reinforce performance expectations and promote accountability
  • Support a positive, team-oriented work environment
  • Assist in developing team members through on-the-job coaching and feedback
  • Operational Execution
  • Lead shifts and ensure execution of quality, service, cleanliness, and speed
  • Financial & Labor Support
  • Support labor and cost management
  • Follow cash handling and deposit procedures
  • Utilize reporting tools to support performance
  • Standards, Safety & Compliance
  • Ensure adherence to operational and food safety standards
  • Conduct routine checks during shifts
  • Address issues and escalate when needed
  • What Success Looks Like
  • Consistent shift execution
  • Well-trained and supported team
  • Strong communication and teamwork
  • Clean and organized restaurant

Qualifications

  • 12+ years of restaurant or retail leadership experience
  • Supervisory or Shift Manager experience preferred
  • Knowledge of POS, BOH systems, and operations
  • Experience with cash handling procedures
  • Strong communication and organizational skills
  • ServSafe Certification preferred
  • Authorized to work in the United States
  • Flexible availability

Physical Requirements

  • Stand and walk for extended periods
  • Lift up to 40 lbs.
  • Bend, stoop, and perform repetitive movements
  • Work in a fast-paced restaurant environment

Compensation and Benefits

  • Competitive hourly pay
  • Weekly pay
  • Referral bonus opportunities

Training & Career Development

  • Structured training program
  • Ongoing development opportunities
  • Path to General Manager

Additional Benefits

  • Free and discounted meals
  • Paid training
  • Benefits available for eligible team members

Additional Information

Employment is contingent upon background checks where permitted by law.

M&M Custard, LLC is an equal opportunity employer.

Employment is at-will.

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Assistant Manager • Columbia, MO, United States

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