Lead Salesforce.com implementation engagement and provide engagement leadership: Assess engagement performance, risks, issues and impact on solution and service delivery commitments, client relationships, etc. Own development of plan to review and manage client expectations throughout delivery and ensure the values we are delivering are in line with client expectations. Create an integrated project plan from the individual project plans, showing the high-level flow of project milestones and dependencies across projects. Use the plan to rebalance work and manage variances across projects. Lead business and functional requirements definition and prioritization/scoping of requirements Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance, conduct continuous improvement and causal analysis activities. Monitor all issues that affect the team, project, or program and potential risks. Manage program/project's financial, resource strategy and contingency Disseminate best practices on solution positioning and delivery Build and maintain high performance teams Support pre-sales activities inclusive of participating in sales calls and proposal development
Basic Qualifications
Preferred Skills
Professional Skill Requirements
Salesforce Field Service Delivery Lead • San Francisco, CA, United States
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