Customer Experience Coordinator
Colson GroupChino, CA, United StatesFull-time
Location 4451 Eucalyptus Ave, Suite 340, Chino, CA, 91710, United States.Employee Type Regular - Office Hourly. Show more
Facilities CoordinatorFso Onsite Outsourcing • Irvine, CA, United States
Facilities Coordinator
Fso Onsite Outsourcing • Irvine, CA, United States
30+ days ago
Job type
- Full-time
Job description
Facilities Coordinator
This position reviews maintenance tickets, acts on these requests, and closes work orders under general supervision. Follow-up with customers on assigned work orders.
Responsibilities:
- Dissect and Complete Service Desk Tickets
- Diagnose HVAC Issues
- Ergonomic and Install Deployment
- Perform Mid-Level Building Maintenance
- Perform New Hire and Internal Transfer Set-Up
- Assist with Company Moves
- Support Shipping and Receiving
- Fulfill General Building and Office Maintenance Request from the Internal Help Desk System (ordering and delivering furniture, assist with desk moves and rotations, installation of service award swords/shields, painting, AC adjustments, etc.)
- Maintain the Overall Look and Condition of the Premise
Requirements and Knowledge:
- Executes basic break/fix tickets and supports/contact vendor on case by case basis. Able to take very detailed direction at all phases of assignments.
- Makes decisions without consulting manager regarding minor decisions in performance of daily facility and maintenance tasks.
- Ability to interact with contractors and vendors.
- Must be able to effectively coordinate with departments and vendors for on-site events.
- Proficient with Microsoft Word.
- Able and willing to work overtime as needed including weekends.
- Ability to work in a fast-paced environment.
- Able to lift 60 pounds unassisted.
- POC for after-hours emergencies
- Ability to use complex hand-held tools.
- Must be able to take direction well.
- Must be able to work independently.
- Must have a valid driver's license.
- Other duties as assigned.
Culture:
- Our client is one of the biggest online game producers in existence. We are looking for gaming-minded people to add to our team and to mesh well with our client.
Problem Complexity:
- Skills and abilities to perform job; basic analytical skills, good oral written communication skills; good problem solving and troubleshooting skills; computer literate skills; detail oriented; ability to work in a team and effective time management.
- Develops solutions to problems of general scope.
- Contacts are primarily with immediate supervisor, lead and senior. Interaction with company employees and general interaction with vendors.
Education and Experience: 2 Year Degree and 1 year experience or 2 Years of Experience or More.
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Facilities Coordinator • Irvine, CA, United States
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