Dearborn, MI (Hybrid, so must be local or willing to relocate)
9-12 Months
Indent: 2775684
As a Product Manager for Commercial your mission will be to obsess over your users to deliver innovative products that are a reason why your customers choose and stay with us. The delivery of products will require significant critical thinking, collaboration with partner(s) and drive for innovation to succeed. Additionally, the Product Manager must be comfortable as an individual contributor driving less defined and larger product areas taking bigger bets to land larger impact for the company.
To accomplish your mission, you will:
Drive the lifecycle of a product from ideation, using user research, to launch and land your success metrics, and continue iterating on the product to improve your users journey
Obsess over areas of the user experience and pain points
Manage the discovery and implementation of Salesforce within the customer environment
Write compelling Product Requirement Documents (PRDs)
Drive the roadmap for your product, while delivering high quality and impactful landings in less defined and larger product areas
Partner closely with Engineering, User Experience (UX), and other cross functional teams to create, drive, and deliver an innovative, compelling, and user-friendly experience to your user
Minimum Qualifications:
Salesforce experience in systems use and capabilities
Experience leveraging Salesforce to deliver improved customer journeys (internal/external)
Experience with Marketing Cloud is a plus
Digital marketing delivery experience which can be across one or more marketing domains (website development, content management, single view of the customer, MarTech orchestration, email marketing, social media, data management platforms, AdTech, media marketing tools, analytics)
Experience working with digital marketing technology
Experience implementing the strategy of Digital Marketing Teams / Technologies
Bachelors degree, or equivalent years of experience
Experience driving product vision
A customer focused mindset, passionate about using the latest technologies and data analytics to drive exceptional customer experience for brands
Proven ability to effectively work across all levels of the organization to achieve organizational objectives
Personally champion inclusion within teams through actions to fully engage teams with diverse backgrounds and experiences
Ability to prioritize, manage multiple assignments and deliver with minimal supervision
Attention to detail
Ability to influence, persuade and be comfortable having difficult conversations
Evidence of strong problem-solving, analytical skills, and ability to operate in a white space environment generating insights to create and tell a story
Strong cross functional relationship building and communication skills
Excellent organizational and planning skills
Preferred Qualifications:
Commercial / Ford Pro experience preferred
Masters, MBA or equivalent years of experience
Ability to evolve product strategy based on research, data and industry trends in an innovative and fast paced environment
Knowledge of multiple functional areas, including product ownership, engineering, UX/UI, sales, customer support, finance, or marketing
Experience working in a matrixed team structure and influencing across product areas
Experience with managing specifications for software developers
Product experience with large-scale systems
Development experience using various desktop and mobile app frameworks
Experience developing software or internet products and technologies to define technical product features
Salesforce Project Manager • Dearborn Heights, MI, United States
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