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Poke House
Assistant ManagerPoke House • Walnut Creek, CA, United States
Assistant Manager

Assistant Manager

Poke House • Walnut Creek, CA, United States
1 day ago
Salary
$20.00–$25.00 hourly
Job type
  • Full-time
Job description

Assistant Manager

Share Apply Full-time High school degree $20.00 - 25.00 per hour

The Ideal Poke House Candidate Will:

  • Be a reliable, energetic, and motivated individual
  • Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
  • Love to help and serve customers and possess exceptional customer service skills
  • Have the ability to lead a team and maintain positive working relationships with all team members
  • Have the ability to maintain a professional appearance at all times
  • Be able to adapt to a fast-paced work environment with changing customer volume levels
  • Have the ability to speak clearly, listen attentively, and follow instructions
  • Have a complete understanding of all Poke House rules and regulations

Expectations & Responsibilities:

  • Ability to handle conflict
  • Ability to work a rotating schedule as needed
  • Ability to cover shifts due to call-offs
  • Ability to remain calm under pressure and stressful situations
  • Make and publish schedules every week
  • Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store
  • Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager.
  • Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
  • Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
  • Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
  • Maintain a professional restaurant image such as proper staff presentation and appearance standards.
  • Assist in vendor and inventory ordering of products.
  • Ensure a positive guest experience.
  • Assist Store Manager with completing employee quarterly performance evaluations
  • Announce operational and procedural changes
  • Assist Store Manager in conducting monthly store meetings

Requirements:

  • At least 1 year of restaurant management experience (References will be requested)
  • At least 21 years of age (Assistant Manager)
  • Commit to working at least 5 days a week | Full Time (80 hours per pay period) + overtime if needed
  • Be able to communicate in the primary language(s) of the work location
  • Manager Serv Safe certification paid for by Poke House (Within 90 days of employment)
  • Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
  • Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Poke House Perks:

  • Competitive Compensation
  • Annual Raises
  • Flexible Scheduling
  • Employee Meal Program
  • Referral Bonuses
  • We promote from within | All Corporate employees were promoted from in-store positions!

Work Schedule:

  • 8 hour shift
  • Weekend availability
  • Monday to Friday
  • Day shift
  • Night shift

Supplemental Pay:

  • Tips
  • Bonus pay

Benefits:

  • Flexible schedule
  • 401(k)
  • Referral program
  • Employee discount
  • Paid training
  • Health insurance
  • Dental insurance
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Assistant Manager • Walnut Creek, CA, United States

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