Housing Program Manager - HS002

Housing Program Manager

River House - 211 SE Caruthers St. Portland, OR 97214

This is a in-person position, Monday through Friday, 9:00am - 5:00pm

Wage Range: $82,848.00 - $93,184.00 Salary, Exempt

If you are a motivated and dedicated Housing Program Manager looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference.

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programsincluding medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Housing Program Manager (PM) oversees the implementation and day to day operations of supportive housing services designed for homeless American Indian/Alaska Native adults and families, many of whom have a disability and a history of chronic homelessness. The PM provides oversight of clinical supervisors, and supports them in supervising QMHP and QMHA staff providing housing outreach, placement and retention services in the community. The PM also provides support to the Housing Operations Supervisor as needed, in collaboration with the Housing Services Director. The PM is responsible for extensive collaboration with multiple NARA NW programs and partner agencies to ensure effective services and compliance with all grants and contracts. In addition, the PM is responsible for ensuring all housing services to NARA NW clients incorporate an Integrated Care approach that focuses on cultural, physical, and emotional well-being, and recovery from addictions in a holistic wellness program.

What you will do:

• Provide administrative and clinical supervision for Clinical Supervisors who in turn support Permanent Supportive Housing Specialists, Peer Support Specialists, Homeless Outreach Specialists, and other housing program staff
• Provide support to the Housing Operations Supervisor, in coordination with the Housing Services Director, including oversight of fund request processes
• Ensure Housing First, Trauma-Informed Care, and Assertive Engagement principles are utilized in the delivery of services
• Facilitate hiring, orientation, and training of new staff
• Facilitate regular housing team meetings to build teamwork, discuss current issues and concerns, and to further collaborate on established goals and deadlines
• Oversee the work flow of the program operations
• Ensure compliance with grant and contract requirements, including reports and documentation; ensure outcomes are obtained and fidelity to required models of care is maintained
• Oversee regular reviews of charts and data collection
• In collaboration with the Housing Operations Supervisor, ensure appropriate service data is maintained within multiple database systems, including Athena, HMIS, and RPMS
• Collaborate extensively with community partners, property managers and other NARA NW programs to ensure positive relationships and access to resources for NARA NW clients. This includes building and maintaining strong relationships with community partners and funders

Qualifications:

• QMHP or Masters degree in Social Work, Psychology or Counseling or other related field, highly preferred.
• Minimum five years' professional experience serving individuals/families experiencing chronic homelessness or experiencing severe and persistent mental illness.
• Two years' experience providing clinical supervision to QMHA, CRM, PSS, THW, staff members.
• Experience with implementing programs providing homeless outreach, housing placement, housing retention, permanent supportive housing, and/or short-term rental assistance to individuals and families experiencing homelessness.
• Professional experience providing outreach, case management and/or supportive housing services
• Experience and familiarity with Homeless Services Department or other county housing services funded strongly preferred
• Strong risk assessment, management, and crisis intervention skills
• Extensive knowledge of local resources available for individuals with multiple socio-economic barriers who are experiencing homelessness
• Knowledge and understanding of Housing First models
• Knowledge and understanding of recovery-based, holistic approaches to addressing behavioral health needs.
• Knowledge about the effects of severe trauma and experience serving clients who have experienced trauma
• High degree of cultural sensitivity and willingness to learn
• Demonstrated commitment and success in leading a multidisciplinary team
• Excellent communication and organizational skills
• Ability to engage and interact positively with individuals to promote strengths and improve health and well being.
• Access to reliable transportation, current driver's license with a clean driving record, and proof of auto insurance.
• Must pass a pre-employment or for cause drug tests.
• Must pass criminal background and DMV checks.

What's in it for you?

14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving, day after Thanksgiving, December 25th, and your birthday!

Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 14 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

1. To Quick Apply, go to Careers NARA NW (naranorthwest.org)
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that's all!
3. Feel free to contact recruiting@naranorthwest.org if you have any questions or would like to know where your application is in the process.