Volunteer Services Manager

Who we are

With over 150 years of experience, Lawrence Hall provides a wide range of therapeutic, wellness, and skill development services to Chicagoland youth, families, and communities affected by lasting trauma. We foster healing and growth through empowerment, respect, safety, and teamwork.

About the Role

Lawrence Hall is seeking a passionate and relationship-driven Volunteer Services Manager to lead and grow our volunteer engagement efforts. This role is ideal for someone who enjoys building community partnerships, coordinating meaningful volunteer experiences, organizing special events, and connecting individuals and organizations with opportunities to make a lasting impact.

Reporting to the Vice President of Development, the Volunteer Services Manager serves as an ambassador for Lawrence Hall and plays a key role in recruiting, training, engaging, and retaining volunteers while supporting agency-wide events, community outreach, and fundraising initiatives.

What You'll Do

Volunteer Program Leadership

• Grow and support Lawrence Hall's volunteer and mentoring programs.
• Develop volunteer training materials and program resources.
• Track participation, outcomes, and program impact.
• Partner with agency teams to identify meaningful volunteer opportunities.

Volunteer Recruitment & Community Partnerships

• Recruit volunteers through community, corporate, and faith-based partnerships.
• Build relationships with volunteers, community partners, donors, and supporters.
• Represent Lawrence Hall at community events and outreach activities.

Volunteer Engagement & Retention

• Coordinate volunteer onboarding, training, and recognition.
• Foster meaningful engagement and long-term volunteer involvement.

Events & Fundraising Support

• Coordinate volunteers for agency events and special initiatives.
• Assist with donation drives, community campaigns, and fundraising efforts.
• Partner with the Development team to strengthen community support for Lawrence Hall.

Who we're looking for

Required:

• Bachelor's degree with at least 3 years relevant experience in non-profit volunteer coordination, community outreach or related non-profit role.
• Proven track record of detail oriented, problem-solving, teamwork, and dedication to be involved and take on new challenges.
• Experience with Raiser's Edge NXT/Blackbaud or other fundraising databases.
• Demonstrates highly effective verbal and written communication and computer skills.
• Ability to pass background and drug screening and no history of child abuse or neglect.
• Passion for Lawrence Hall's mission.

Preferred:

• Experience working with trauma-informed care and youth-serving organizations.

Additional Information

This position is based at 4833 N Francisco. This position requires flexibility to attend occasional evening and weekend events. Candidates should be comfortable engaging with community partners, volunteers, and donors in a variety of settings. The role may require lifting materials or event supplies weighing up to 25 pounds.

Compensation and Benefits

• Salary: $56,000-61,000/year, based on experience.
• Average of 17-25 days of PTO + 9 holidays
• Medical insurance - HMO and PPO options
• Dental insurance - HMO and PPO options
• Vision insurance
• 401(k) with up to 5% employer match and auto-vesting
• Flexible Spending Accounts (FSA) - Medical and Dependent Care
• Pre-tax Commuter benefits - Parking and Transit
• 100% employer-paid Basic Life and AD&D Insurance
• Voluntary Life Insurance for Employees, Spouses, and Children
• Accident and Critical Illness Insurance
• Short-Term and Long-Term Disability
• 100% employer- paid Employee Assistance Program (EAP) for free counseling and life resources
• Wellness Reimbursement Program
• Employee Referral Bonus up to $1,500
• Continuing Education Units (CEUs) for licensed employees
• Public Service Loan Forgiveness

How to Apply

Submit your resume here. We look forward to learning more about you!

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the necessary skills and abilities. Lawrence Hall encourages you to apply even if you do not have experience in all areas of essential functions. We look forward to your application.

This position meets the FLSA requirements for Exempt

Equal Opportunity Employer M/F/D/V

Following job offer acceptance, all new hires are required to complete a background check through the Illinois Department of Children and Family Services (DCFS). Individuals who have lived outside of Illinois may also be subject to out-of-state checks, which can take up to eight weeks to process. While these checks are pending, candidates should continue completing all other pre-boarding requirements. Employment may begin once all pre-boarding steps are complete and DCFS clearance has been received.