Director-PACE Center(Murrieta)

Director-PACE Center

Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

The PACE Center Director serves as the site-level leader for the assigned PACE Center and Alternative Care Settings (ACS), reporting to the PACE Program Director. This role has full accountability for operational performance, supporting strategic direction, and ensuring regulatory compliance across all service areas, including clinic, social work, rehabilitation, recreation, dietary, transportation, day center, and home care.

The Center Director provides direct supervision to discipline managers and supervisors, ensuring each department meets organizational standards for quality, compliance, participant satisfaction, and operational efficiency. The role integrates clinical and non-clinical operations to deliver seamless, participant-centered care and leads continuous process improvement initiatives.

In the absence of the PACE Program Director, the Center Director assumes their responsibilities to ensure continuity of operations. This position is fully onsite.

Responsibilities include owning overall center performance, leading site-level operational decision-making, providing leadership to all aspects of the Center/ACS operations, monitoring Alternative Care Settings (ACS) services and care coordination, directly supervising next level discipline managers/supervisors, overseeing participant utilization and resource allocation, ensuring adherence to established program workflows, policies, and operational standards, ensuring department leaders effectively manage contract employees and service providers, participating in onboarding and oversight of key contracted vendors and providers utilized by the Center, holding department leaders accountable for effective IDT workflows, ensuring department leaders maintain compliance with documentation standards, service delivery timelines, and regulatory requirements, ensuring effective Skilled Nursing Facility (SNF) care coordination and integration with IDT processes, ensuring department leaders implement orientation, in-service training, and ongoing staff development in alignment with regulatory and organizational standards, serving as a liaison between NHC PACE and other community service providers, participating in the NHC PACE leadership team and serving as liaison between administration and staff, working with Quality and Compliance on participant enrollment and disenrollment processes in alignment with regulatory requirements, reviewing participant rights issues, grievances, and appeals with the Program Director and Quality & Compliance, ensuring proper documentation, investigation, and resolution, participating in NHC PACE committees and relevant sub-committees to support program operations, quality, and compliance, leading center-wide quality improvement initiatives and ensuring performance outcomes align with established targets.

Qualifications include a Bachelor's degree in business administration, health administration, rehabilitative therapy, nursing, social work, recreational therapy, or related health or human services field required, Master's degree in healthcare administration, business administration, public health, or related discipline is strongly preferred, minimum of five (5) years of progressive leadership experience in healthcare or aging services is required, minimum of three (3) years of experience working with frail or elderly populations is required, current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment, valid California Driver's License required, proven experience in PACE program operations or a comparable integrated care model strongly preferred, professional licensure in a relevant discipline preferred.

Additional qualifications include comprehensive knowledge of health care delivery systems, PACE program regulations, quality improvement, and the medical and non-medical needs of the elderly, expertise in regulatory compliance, audit readiness, and interdisciplinary team coordination, demonstrated ability to lead and mentor managers and supervisors across multiple disciplines, proven ability to implement and sustain standardized processes across multiple sites while addressing variability, excellent verbal and written communication skills, including superior composition, typing, and proofreading skills, ability to interpret a variety of instructions in written, oral, diagram, or schedule form, ability to successfully manage multiple tasks and priorities simultaneously, excellent planning, organizational, and strategic problem-solving ability, ability to work collaboratively as part of a leadership team as well as independently, ability to work with highly confidential information in a professional and ethical manner.

Physical requirements include ability to lift/carry 15 lbs, ability to sit/stand for long periods of time.

Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $124,100 - $191,000 annually, depending on experience.

Compensation disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate's overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.