Clinical Manager

Program Administrator

If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.

Job Summary

Responsible for the day-to-day administration of clinical programming. The program administrator functions as a liaison between the Chief Executive Officer and clinical team as well as other departments, clients/patients, family, alumni, ancillary providers, licensure board personnel, community resources and referral sources. Provides daily supervision of regulatory requirements of case managers, admissions/discharge team, Family Program Therapists therapists, and documented services of ancillary providers. Is responsible for hiring, staff development, and termination of all case managers, admissions/discharge team, and Family Program Therapists, and Therapists with coordinated efforts of Human Resources department within the facility. Develops, implements, and oversees clinical curriculum and programming for all levels of care provided at facility and IOP (in the absence of the Clinical Director), including the Family Program, recreational and other special treatment programming. Assists to train Behavioral Health Technicians, Nurses and other staff to ensure and provide knowledge/skills to ensure effective oversight and direction of substance abuse clients with co-occurring disorders.

Duties and Responsibilities:

• Oversees day-to-day operations of the program in relation to clinical programming, staff schedules, case management, admissions, discharges, therapy and provision of ancillary services.
• Oversees and ensures quality assurance standards for all said activities as required by state regulations for the level of care provided.
• Directly assists clinical staff with training/education and skills to prevent AMA's and early discharges
• Trains all supervised staff on program policies and procedures and ensures consistent implementation of policies and procedures
• Evaluates house staff morale and responds to concerns.
• Assists in all staff ongoing training and development.
• Manages supervised staff conferences, and attendance.
• Tracks and verifies timely and accurate compliance with clinical procedures.
• Ensures there is adequate staff coverage for all areas of responsibility for PTO, LOA, FMLA, etc.
• Ensures staff caseloads are adequately managed and clients are seen timely
• Monitors/Assures that all clinical treatment meets AAC standards of excellence
• Assures all clinical programming occurs timely and according to program schedule by appropriate staff
• Analyzes long-range planning needs
• Creates and implements clinical programming and staff training.
• Responsible and accountable for managing direct reports
• Preparation and presentation of performance evaluations
• Provides objective feedback to employees
• Makes appropriate compensation recommendations, if applicable
• Provides appropriate training for department and hold staff accountable for attending required training
• Holds interviews for vacant positions and makes appropriately selects candidates to fill open positions
• Responsible for recommending and ensuring regulatory staffing patterns & managing annual budget.
• Monitors adherence to company and department policies, procedures and practices
• Creates and supports a positive, professional, team-oriented, harassment free work environment by understanding and complying with the company's policies

Education/Experience:

Fully licensed; LPC, LMFT, LCSW. **Must have SUDS experience.

• Two years treatment center experience or equivalent experience in administration and office management in an academic health care setting. Previous experience as a chemical dependency counselor preferred.
• Knowledge of Licensing standards, clinical diagnosis utilizing DSM-IV criteria, treatment planning, ASAM criteria, building relationships with potential and existing ancillary resources in the community, clinical interviewing, and theories of counseling from multiple perspectives including but not limited to: family systems, cognitive-behavioral, psychodynamic, Rogerian, and 12 step.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.

Physical Requirements

AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws

Prolonged sitting at a desk

Must be able to lift 15 pounds at a time

American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.