Compliance Specialist

Compliance Specialist

Looking to be at the cutting edge of healthcare and pharmacy? Interested in supporting the operational, regulatory, and compliance functions of a rapidly growing telehealth pharmacy?

TelyRx is seeking a detail-oriented and highly organized Compliance Specialist to support licensing, credentialing, formulary operations, regulatory compliance, and pharmacy administration.

This role is ideal for an individual who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about maintaining high standards of regulatory and operational excellence.

Responsibilities:

Licensing and Credentialing

• Support the process of obtaining, maintaining, and renewing licenses and certifications for providers, pharmacists, pharmacy technicians, and non-resident pharmacies
• Assist with updating and maintaining records with regulatory and industry organizations including NABP, NCPDP, and LegitScript
• Communicate professionally and promptly with state licensing boards, providers, and other regulatory organizations
• Track applications, renewals, expiration dates, and supporting documentation to ensure accurate and timely processing
• Maintain organized and efficient record keeping systems related to licensing and credentialing activities
• Monitor renewal timelines and notify staff members and providers of upcoming deadlines and required actions
• Serve as a liaison between staff, providers, and regulatory entities regarding licensure requirements, continuing education, signatures, documentation requests, and application status updates
• Other tasks as assigned or required by management

Administrative and Regulatory Support

• Assist with administrative and regulatory reporting obligations including PDMP, quarterly reporting, and OIG-related documentation
• Collaborate with team members on the implementation and maintenance of training programs, compliance initiatives, and risk assessment audits
• Support the maintenance and organization of pharmacy operational documentation and internal compliance records
• Other tasks as assigned or required by management

Organization and Document Retention

• Maintain records related to licenses, certifications, provider communications, renewals, recalls, reports, disciplinary actions, and regulatory documentation
• Collect, verify, and organize documentation related to education, training, credentialing, and licensure
• Ensure records are maintained in accordance with company policies and regulatory standards

Compliance and Quality Assurance

• Support ongoing compliance with federal and state pharmacy regulations, licensing requirements, and health and safety standards
• Stay informed on changes in pharmacy laws, regulations, and industry standards to support operational compliance
• Assist in the creation, implementation, and maintenance of Standard Operating Procedures (SOPs)
• Investigate internal errors and support Root Cause Analysis (RCA) processes as necessary
• Assist the Regulatory Manager with audits, inspections, licensing reviews, and quality assurance initiatives related to compliance and creden

Requirements

Qualifications

• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple projects, deadlines, and regulatory requirements simultaneously
• Excellent written and verbal communication skills
• Experience working in healthcare, pharmacy, compliance, credentialing, or regulatory operations preferred
• Familiarity with pharmacy regulations, licensing processes, and healthcare compliance standards preferred
• Proficiency in Microsoft Office and other organizational/document management systems

Preferred Attributes

• Self-motivated and proactive
• Strong problem-solving and critical-thinking skills
• Ability to work collaboratively across departments
• Comfortable working in a fast-paced and evolving environment
• Passion for healthcare operations, compliance, and patient safety

Qualifications:

• Education: Bachelor's degree in healthcare administration, business administration, or a related field is preferred.

Experience:

• Minimum of 3-5 years of experience in licensing, credentialing, or regulatory compliance, preferably within the pharmaceutical or healthcare industry.
• Experience working with national licensing and credentialing requirements is a plus.

Skills:

• Strong knowledge of licensing and credentialing processes and regulations.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.
• Exceptional attention to detail and accuracy.
• Strong communication and interpersonal skills, with the ability to interact effectively with regulatory agencies, healthcare professionals, and internal teams.
• Proficiency in using credentialing and compliance management software.

Benefits:

• Competitive salary and performance-based stock options
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.