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Zurn Elkay Water Solutions Corporation
Manager, Order-to-Cash (AR) OperationsZurn Elkay Water Solutions Corporation • Downers Grove, IL, United States
Manager, Order-to-Cash (AR) Operations

Manager, Order-to-Cash (AR) Operations

Zurn Elkay Water Solutions Corporation • Downers Grove, IL, United States
30+ days ago
Salary
$90,000.00 yearly
Job type
  • Full-time
Job description

Manager, Order-to-Cash (AR) Operations

The Manager, Order-to-Cash (AR) Operations is responsible for leading end-to-end accounts receivable operations, including collections, cash application, and customer deductions, while driving performance visibility, process improvement, and cross-functional alignment.

This role goes beyond traditional credit and collections management. It requires a leader who can analyze trends, identify root causes, and translate data into actionable insights that improve working capital, operational efficiency, and customer experience.

The ideal candidate is a strong operator and business partner who can lead a team, influence cross-functional stakeholders, and drive continuous improvement in a complex, multi-system environment.

Key Accountabilities

  • Lead and manage AR operations across collections, cash application, and deductions
  • Provide clear direction, coaching, and performance management for a team of AR professionals
  • Serve as the primary escalation point for customer and internal issue resolution
  • Ensure timely and accurate execution of key processes
  • Own and monitor key AR performance metrics including aging trends and past due performance
  • Analyze data to identify trends, root causes, and improvement opportunities
  • Deliver insights to leadership related to working capital and performance
  • Oversee credit decisions and evaluate customer financial risk
  • Partner with Sales and Finance to balance risk and customer relationships
  • Lead continuous improvement initiatives across AR processes
  • Drive automation and standardization efforts across systems
  • Partner closely with Sales, Finance, and Customer Service to drive outcomes

Qualifications/Requirements

  • Bachelor's degree within Accounting or Finance required.
  • 5+ years in AR, credit, collections, or finance operations required.
  • Minimum of 2+ years of leadership experience required.
  • Strong knowledge in Microsoft Excel, Word, and Outlook
  • ERP experience required- Oracle a plus
  • Ability to provide guidance and direction to team of Collections Representatives
  • Strong leadership, communication, and analytical skills

Capabilities and Success Factors

  • Business Insight Applying knowledge of business and the marketplace to advance the organization's goals.
  • Manages Complexity Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
  • Drives Results Consistently achieving results, even under tough circumstances.
  • Ensures Accountability Holding self and others accountable to meet commitments.
  • Instills Trust Gaining the confidence and trust of others through honesty, integrity, and authenticity.

The compensation range(s) identified below are a good faith estimate of the salary expected to be paid as performed from these locations. Actual salaries may vary based on a variety of factors including but not limited to skillset, experience, education and training, and other relevant business and organizational factors.

Salary: $90,000 - $120,000

Total Rewards and Benefits

  • Competitive Salary
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
  • Matching 401(k) Contribution
  • Health Savings Account
  • Up to 3 weeks starting Vacation (may increase with tenure)
  • 12 Paid Holidays
  • Annual Bonus Eligibility
  • Educational Reimbursement
  • Matching Gift Program
  • Employee Stock Purchase Plan purchase company stock at a discount!
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Manager, Order-to-Cash (AR) Operations • Downers Grove, IL, United States

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