ViiV Healthcare (GSK) Director, Learning & Development, Field Reimbursement (FRM)

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

As the ViiV Healthcare Director, Learning & Development, Field Reimbursement (FRM), you will lead training, including the development and execution of the training plan, for the FRM team in the US HIV market. This includes developing and leading an onboarding program for new FRMs/FRDs, developing and leading sustainment training for the existing FRM/FRD team, and consulting with brand trainers on implementation training processes as needed. This role represents an incredible opportunity to help ViiV Healthcare further reduce the impact of HIV on individuals and communities.

This role will be based out of Durham, NC & may be considered for a domestic relocation package. Check out this link to learn more about the thriving, diverse, and cutting edge RTP area!

• Develop and embed robust, industry-leading field reimbursement training curricula to support current promoted brands.

• Partner across FRM team to develop and deliver training consistent with brand strategy that prepares the reimbursement team to deliver on appropriate needs of their customers and patients

• Understand the intricacies of the customer experiences within different accounts to infuse field reimbursement training with healthcare provider needs and insights

• Design customized training that connects reimbursement behaviors with application of knowledge and skills to optimize insights and maximize effectiveness of reimbursement team

• Influence, connect, and lead across a matrix of stakeholders to ensure that the training is aligned, optimized, and reflects appropriate ways of working

• Create training materials from initiation to approval, following the appropriate approval process

• Optimize training across appropriate platforms (both virtual and face to face) utilizing adult learning principles

• Manage external partner relationships

• Maintain appropriate and accurate records of training

Basic Qualifications:

• Bachelor’s Degree

• Experience in Field Reimbursement, including long-acting injectables, within the Pharmaceutical Industry

• Experience in Specialty Pharmaceutical and Buy & Bill account management principles and execution

• Personal engagement, project management and presentation skills

Preferred Qualifications:

• Training Experience

• Demonstrated knowledge of adult learning principles and how best to design training plans to optimize learning, retention, and application

• Leadership Experience

• MBA or graduate degree

• Experience in developing training plans to pull through reimbursement skills and concepts to maximize organizational and representative impact

• Proven experience and acumen in coaching and motivating others

• Experience developing and delivering training plans for injectable specialty products in the pharmaceutical industry

• Proven success actively participating and leading in matrix team environments

• Working knowledge of HIV disease state and products

• High level demonstration of leadership behaviors, excellent strategic thinking and interpersonal skills

• Proven formal and informal communication skills, with the ability to communicate and present effectively to large groups and leaders

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