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The NOW Henderson
Assistant ManagerThe NOW Henderson • Henderson, NV, US
Assistant Manager

Assistant Manager

The NOW Henderson • Henderson, NV, US
30+ days ago
Salary
$17.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off

The NOW Massage mission is to enlighten those who desire to mix mindfulness with massage to bring about completely different experience in self-care. Our approach is curated around our ideology which benefits everyone: self-care always, wellness forever. This is provided through an affordable luxury style massage in an energy filled environment, contributing to mental and physical healing simultaneously.

Qualifications:
  • Must have excellent communication skills and be customer service focused.
  • Must be computer literate and have the ability to learn various software programs/applications. Knowledge of Zenoti is a plus.
  • Must be able to prioritize tasks and handle multiple tasks simultaneously.
  • Willingness to work flexible hours including days, evenings, weekends, and holidays
Daily Functions:
  • Oversee our front desk sales associates through interviewing, hiring, and training.
  • Facilitate team meetings to ensure strong product and selling skill knowledge
  • Act as a liaison between the Front Desk, Massage Therapist, and Leadership team.
  • Communicate all updates, new products/offerings, events to the Front Desk team.
  • Ensure the facility is always clean and presentable to standards.
  • Be accountable for invoice corrections and follow-up on others transactions.
  • Assist with group bookings and communicate directly with group inquiries.
  • Create documents, reports, spreadsheets, in MS Word and Excel as directed.
  • Participate in retail and back-of-house inventory counts
  • Assist in forecasting staff needs, related to seasons and staff retention.
  • Participate in boutique supplies, retail, linen, and equipment inventory quarterly to ensure the facility is well prepared and replacement purchases are planned bi-annually.
  • Assist General Manager with guest complaints and/or concerns.
  • Sets daily and monthly sales goals, overseeing team to ensure goal is met.
  • Review EOD reports for accuracy
  • Update MT journey room assignments and MT license list posting per NV State Board.
What Employees Value about the Now:
  • Monthly membership bonus
  • Two paid holidays for FT employees: Thanksgiving Day and Christmas Day
  • Paid Time Off days for FT employees after 60 Day Introductory Period
  • Paid Sick Time after 60 Day Introductory Period
  • Discount massages for employees
  • Discount on products
The company is proud to be an equal opportunity employer.
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Assistant Manager • Henderson, NV, US

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