We are seeking a detail-oriented, proactive, and dependable Business Office Manager to join our amazing team! This full-time role plays a critical part in ensuring the smooth financial operations of our facility, with a focus on Accounts Receivable management and resident financial coordination.
Manage all payer setup and changes for new and existing residents
Coordinate with Admissions and families to ensure timely Medicaid applications
Maintain organized and up-to-date financial files for all residents
Submit RFMS authorizations and open accounts for Medicaid or Medicaid-pending residents
Apply for representative payee status with Social Security or process address changes as needed
Ensure complete and accurate responsible party contact info in PointClickCare
Prepare and scan all deposits
Notify Corporate Office of any Medicaid-related updates (admissions, discharges, income/payer changes)
Conduct monthly Medicare and Medicaid eligibility verifications for all residents
Perform weekly collection calls for private pay, resident liability, and other outstanding balances
Document collection activity thoroughly in the EMR under the Collections tab
Complete Medicaid redeterminations and manage re-authorizations for Managed Medicaid
Maintain an up-to-date Medicaid Pending Report
Attend Medicare meetings and review coverage and days using eligibility reports
Minimum 1 year of experience in business office operations (skilled nursing or healthcare preferred)
Strong understanding of Medicaid/Medicare processes
Excellent organizational and communication skills
Familiarity with PointClickCare or similar EMR systems is a plus
Ability to manage multiple priorities in a fast-paced environment
Job Type: Full-time
Location: On-site
Join a team that values your expertise, supports your growth, and makes a difference every day. Apply now and help us continue to provide the highest quality care with excellence and compassion.
BOM • Naperville, IL
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