Talent.com
Arise Virtual Solutions
Fintech Customer Support RepresentativeArise Virtual Solutions • Cedar Rapids, Iowa, United States
Fintech Customer Support Representative

Fintech Customer Support Representative

Arise Virtual Solutions • Cedar Rapids, Iowa, United States
16 days ago
Job type
  • Full-time
Job description
NEW: RAM requirement REDUCED to just 8GB! Easier to qualify!

Earn revenue from day one. Certification is now paid!

If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise® Platform has various well-known clients available-including this opportunity with a financial services provider-and you could start earning in just a few weeks.

What you will do as a Fintech Customer Support Representative:

  • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
  • Deliver excellent service by actively listening and helping callers uncover the best solution.

What's needed to service this client:

  • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
  • Financial Services support experience is preferred but not required.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
  • High School diploma or equivalent.
  • Background check and drug test required.

What would be great to have:

  • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug test are required.
Create a job alert for this search

Fintech Customer Support Representative • Cedar Rapids, Iowa, United States

Similar jobs

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionQuasqueton, IA, US
Full-time

Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of... Show more

 • Promoted

Client Support Specialist (Remote)

LjhorizonsCedar Rapids, Iowa, United States
Remote
Full-time
Quick Apply

LJ Horizons is looking for a Client Support Specialist to provide exceptional service and assist clients through a structured coordination process in a remote setting.This role is ideal for individ... Show more

Prior Authorization Revenue Cycle Specialist (Remote)

The University Of IowaIowa City, IA, United States
Remote
Full-time

A leading academic medical center in Iowa is seeking a Revenue Cycle Representative (Prior Authorization) to provide exceptional customer service in a fast-paced environment.This role involves vali... Show more

 • Promoted

Billing Specialist - Shared Services

Insurance Office of AmericaIowa City, IA, US
$40,000.00 yearly
Full-time

Title: Billing Specialist – Shared Services.Easter, Central or Mountain Time Zones.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, i... Show more

Insurance Representative

HealthMarketsCedar Rapids, IA, US
Full-time

If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen... Show more

 • Promoted

Sales Representative - $1,000 - $2,000/Week

Spartan SolarIowa City, IA, United States
Full-time

Solar Sales Consultant Build Wealth.OTE:$100,000-$125,000(Uncapped Commission) Solar is one of the fastest-growing industries in the U.Spartan Solar is at the forefront--helping homeowners take con... Show more

 • Promoted

Direct Support Professional

SevitaCoralville, IA, US
Full-time

Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to h... Show more

 • Promoted

Remote Travel Customer Representative

CrossborderswithalexCedar Rapids, Iowa, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest... Show more

Carrier Support Manager

CRST The Transportation SolutionCedar Rapids, IA, United States
Full-time

JOB FAMILY SUMMARY: Capacity operations professionals plan, coordinate, and optimize how CRST uses its equipment, drivers, and resources.They align capacity with customer demand to ensure on-time d... Show more

 • Promoted

Remote Client Support Representative

CrossborderswithalexCedar Rapids, Iowa, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p... Show more

Selective Surrogacy Opportunity — Premium Support & Compensation

Roots SurrogacyCenter Point, IA, US
Full-time

Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well... Show more

 • Promoted

Become a Surrogate – Give the Miracle of Life & Earn Up to $115,000 from Home!

Giving Tree SurrogacyCoggon, IA, US
Full-time +1

We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi... Show more

 • Promoted

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCIowa City, Iowa, United States
Remote
Part-time

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your... Show more

 • Promoted

Licensed Insurance Customer Service

Doug Valentine State Farm AgencyCedar Rapids, IA, United States
Full-time

As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of... Show more

 • Promoted

Consumer Insights Analyst

Earn HausMasonville, Iowa, United States
Full-time +1

We are urgently seeking people interested in taking market research studies for well known brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Ear... Show more

 • Promoted

SALES ASSOCIATE in CENTER POINT, IA S13501

Dollar GeneralCenter Point, IA, United States
Full-time

At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribu... Show more

 • Promoted

retail reset merchandiser

CROSSMARKCoggon, IA, United States
Full-time

As a retail merchandiser, you will be ensuring that a proper level of stock will be maintained, and that the merchandise is displayed appropriately with proper signage and favorable shelf space.Thi... Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersNorth Liberty, Iowa
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Remote Prior Authorization Revenue Cycle Specialist

University of IowaIowa City, IA, United States
Remote
Full-time

A notable academic medical center in Iowa City is seeking a Revenue Cycle Representative to perform prior authorization functions and ensure a seamless experience for patients and providers.Candida... Show more

 • Promoted

Customer Service- Full Time Remote

Universal Fidelity Life Insurance CompanyIowa City, IA, United States
Remote
Full-time

FULL TIME REMOTE POSITIONABOUT University Fidelity Life Insurance Company :Serving policyholders since 1935, Universal Fidelity Life Insurance Company is listed nationally as a third-party administ... Show more