Revenue Collections Receivable Manager

Revenue Collections Supervisor

The principal function to administer and enforce the Business License, User Fee, Accommodations Fee, Car Rental and Hospitality Tax ordinances for the County and several municipalities. Supervision is exercised over employees in the Class of Revenue Specialist I-III. The nature of the work performed requires that an employee establish and maintain effective working relationships with other County employees, elected or appointed officials, outside agencies and the general public.

HIRING SALARY: $76,315 - $85,945 (Estimated Annual Salary)

OPEN UNTIL FILLED APPLICATION REVIEW BEGINS IMMEDIATELY

ESSENTIAL WORK:

• Supervises and manages all field inspections within the Revenue Collections Department
• Provides customer service and helps find solutions to issues raised by taxpayers and business owners.
• Educates the general public about various ordinances and what they must do to comply.
• Monitors revenue collections and prepares monthly reports for Director and Chief Financial Officer.
• Reviews all weekly field inspection reports to determine work efficiency.
• Maintains reports within Revenue Collections software in preparation for annual billing cycles.
• Participates in all aspects of personnel administration with Revenue Specialists, including providing leadership, hiring, termination, grievance procedures, and coordinating employee training.
• Provides management and supervisory support, including recruiting, training and performance evaluation;
• Responds to questions, comments, and requests in a courteous, timely manner.
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions.
• Keeps Director and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
• Attends meetings, conferences, workshops and training sessions and reviews materials to become and remain current on the principles, practices and new developments in assigned work areas
• Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
• Performs other directly related duties consistent with the role and function of the classification.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree from an accredited institution in Business, Accounting, Public Relations or related field; and/or
• 4-5 years of experience in court experience and enforcement
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge:

• Thorough knowledge of County ordinances relating to fees and licenses.
• Some knowledge of Federal Bankruptcy Code and South Carolina court procedures
• Thorough knowledge of personnel management and effective supervisory practices.

Skills:

• Skilled in leadership and supervisory skills.
• Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language.

Abilities:

• Able to establish and implement short-term and long-term goals
• Able to supervise, train and evaluate the work of others
• Able to exercise critical thinking and to correct or propose solutions to existing problems and to propose better and/or more efficient methods of organizing or performing tasks.
• Able to analyze moderate to difficult data, interpret it, and exercise mature judgment in accordance with established departmental policies and procedures in reporting it.
• Able to operate a personal computer using standard or customized software applications appropriate to assigned tasks.
• Able to exercise tact, discretion and sound judgment in addressing sensitive or confidential matters.
• Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
• Able to prepare and present accurate and reliable reports containing findings and recommendations;
• Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.
• Able to understand and follow oral and/or written policies, procedures and instructions.
• Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology.
• Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.