Talent.com
The Ladder Method, Inc.
Client Services Coordinator (LA, NY, Chicago, Austin, or Dallas)The Ladder Method, Inc. • Los Angeles, CA, US
Client Services Coordinator (LA, NY, Chicago, Austin, or Dallas)

Client Services Coordinator (LA, NY, Chicago, Austin, or Dallas)

The Ladder Method, Inc. • Los Angeles, CA, US
28 days ago
Salary
$30.00 hourly
Job type
  • Full-time
Job description
Client Services CoordinatorFull-Time | Remote (Preference: New York, Austin, Dallas, Chicago, or LA)Location: Remote, Hybrid preferred if LADepartment: Headquarters | AdministrationCompensation: $30-$35 per hour (USD), Full-TimeExperience Required: 3+ years in education, client services, admissions, or relationship-based leadership roles
The Ladder Method is seeking a Client Services coordinator to collaborate on and elevate the family and school experience nationwide.This a strategic role for a self-starting professional who understands education, executive functioning, and ADHD — and who can confidently represent our curriculum, philosophy, and standards of excellence.You will not simply manage communication. You will shape the client journey, handle intake conversations, deepen school relationships, and serve as a senior ambassador of The Ladder Method brand.

About The Ladder Method

The Ladder Method is a premier executive-functioning and academic coaching company that teaches students how to learn. Our proprietary curriculum develops organization, focus, accountability, and independence — skills that create long-term academic success.We support students navigating ADHD, executive functioning challenges, and rigorous academic environments. Our work is structured, research-informed, and deeply relationship-driven.Our reputation is built on trust, discretion, and transformative results.

About the Role

Client Services Coordinator, you will collaborate with the Client Services team on the full client lifecycle — from prospective family intake through ongoing partnership and school collaboration.
You will:
  • Handle intake conversations with sophistication and discernment
  • Assess student needs and confidently articulate our executive-functioning curriculum
  • Translate complex learning challenges into clear, actionable service recommendations
  • Build trust with high-expectation families
  • Help strengthen relationships with school counselors, administrators, and educational partners

This role requires both emotional intelligence and intellectual fluency. You must be comfortable discussing ADHD, executive functioning frameworks, academic strategy, and coaching methodology with credibility and clarity.You are a self-starter who thrives in a fast-moving, entrepreneurial environment. You see gaps before they become problems. You build systems where needed. You are confident.
Schedule details:
  • Must be available to work until 5pm PST Monday-Thursday
  • Must be available to work until 4pm PST Friday


Key Responsibilities

  • Handle some prospective family intake conversations
  • Clearly and confidently present The Ladder Method curriculum and coaching model
  • Work on client onboarding and ensure a seamless, concierge-level experience
  • Serve as a point of contact for families
  • Work within a client services team, potentially managing 1 or 2 team members
  • Assist with strategic outreach to school contacts to deepen partnerships
  • Build and maintain trusted relationships with counselors and administrators
  • Identify opportunities to improve client retention and satisfaction
  • Work in HubSpot records and communication systems
  • Collaborate with leadership to refine client experience strategy
  • Proactively work within systems and processes that elevate service delivery

Qualifications

  • 3+ years of experience in education, admissions, client services, or relationship-driven leadership roles
  • Understanding of the K–12 educational landscape
  • Familiarity with ADHD and executive functioning challenges
  • Ability to speak fluently and confidently about academic coaching frameworks
  • Experience managing high-touch relationships
  • Exceptional communication skills and professional presence
  • Highly organized with strong operational instincts
  • Self-starting, proactive, and comfortable operating autonomously
  • Experience with CRM systems (HubSpot preferred)
  • Background as a teacher, school counselor, learning specialist, or education administrator strongly preferred

Compensation & Schedule

  • Full-Time
  • $30-$35 per hour (USD)
  • Flexible remote or hybrid structure within agreed availability
  • Growth opportunities

Why Join The Ladder Method

  • Premier, nationally recognized education company
  • Mission-driven work supporting students with executive functioning challenges
  • High-performing, entrepreneurial team
  • Meaningful leadership opportunity with visible impact

E04JI8007o8l40991ji

Create a job alert for this search

Client Services Coordinator (LA, NY, Chicago, Austin, or Dallas) • Los Angeles, CA, US

Similar jobs

Client Services Associate

The TCW GroupLos Angeles, CA, United States
Full-time

The Client Services Associate is responsible for providing exceptional support to clients and their consultants invested in TCW's alternative investment products.This role involves a broad range of... Show more

 • Promoted

Client Solutions Manager

Slice Merchant ServicesLa Crescenta-Montrose, CA, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Client Associate/Registered Client Associate

RBCBeverly Hills, CA, United States
Full-time

Job Opportunity at RBC Wealth Management.Embrace RBC Wealth Management's core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.As a Client A... Show more

 • Promoted

Private Client Advisor II

Bank of AmericaLos Angeles, CA, United States
Full-time

Bank Of America Job Opportunity.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Gro... Show more

 • Promoted

Tax Senior, Private Client Services

BDO USALos Angeles, CA, United States
Full-time

Private Client Services Tax Senior.Private Client Services at BDO is a boutique practice within our firm.Offering a high touch approach, we have extensive experience serving high net-worth individu... Show more

 • Promoted

Client Relations Specialist

HERS AdvisorsLos Angeles, CA, United States
Full-time

HERS Advisors has partnered with a premier boutique law firm who is looking for a Client Relations Specialist to work remote or hybrid for their West Los Angeles, California office (must reside in ... Show more

 • Promoted

Client Services / Sales Operations Analyst

JM EagleInglewood, CA, United States
Full-time

Client Services / Sales Operations Analyst.Reporting daily to the company headquarters in Los Angeles, the Sales Operations Analyst role is responsible for processing multiple purchase orders (POs)... Show more

 • Promoted

Remote Client Relations Coordinator

TradeJobsWorkforce90010 Los Angeles, CA, US
Remote
Full-time

As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, ... Show more

 • Promoted

Sr. Coordinator, Audits & Client Services

Warner Music GroupLos Angeles, CA, United States
Full-time

Coordinator, Audits & Client Services.At Warner Chappell Music (WCM) - the global music publishing arm of Warner Music Group (WMG) - we shape the culture of songwriting and champion songs that reso... Show more

 • Promoted

Transaction Coordinator

House Buyers of AmericaLos Angeles, CA, United States
Full-time

House Buyers of America is looking for a remote Settlement Coordinator to ensure all acquisitions and dispositions go to settlement in a timely manner.Ensure acquisitions are processed in a timely ... Show more

 • Promoted

Guest Services Associate

Go RentalsBurbank, CA, United States
Full-time

Hourly Position Type Full Time Education Level High School Category Sales.About Us Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discernin... Show more

 • Promoted

Client Accounting and Advisory Services (CAAS) Senior Associate

GHJLos Angeles, CA, United States
Full-time

Client Accounting And Advisory Services (CAAS) Senior Associate.GHJ is looking for a Client Accounting and Advisory Services (CAAS) Senior Associate.At GHJ we help our people and clients pursue the... Show more

 • Promoted

Client Services Partner Remote (Independent)

Travel with LaniBurbank, CA, United States
Remote
Full-time

Client Services Partner Remote (Independent).We are bringing on Client Services Partner Remote (Independent) to join our remote team.You will assist clients with planning, booking, and support th... Show more

 • Promoted

eBilling Coordinator

C&M Legal SearchLos Angeles, CA, United States
Full-time

The firm is seeking an e-billing coordinator to manage the legal e-billing process and ensure the timely and accurate submission of invoices within the firm.This role serves as a key liaison betwee... Show more

 • Promoted

Customer Service Supervisor, Retail Banking (Harbor City, CA)

HomeStreet BankHarbor City, CA, United States
Full-time

Customer Service (Sales) Leadership Position.Depending on knowledge, skills, abilities and location.Certain level jobs may be eligible for bonus, commission, and/or equity awards.Benefits worth wri... Show more

 • Promoted

Client Engagement Senior Associate, Tax Operations

CroweLos Angeles, CA, United States
Full-time

Your Journey at Crowe Starts Here:.At Crowe, you can build a meaningful and rewarding career.With real flexibility to balance work with life moments, you're trusted to deliver results and make an i... Show more

 • Promoted

Remote Client Coordinator

SomuchfuntotravelLos Angeles, CA, United States
Remote
Full-time

About the Role Were seeking detail-oriented individuals interested in a remote Booking Coordinator role supporting clients with travel planning and reservations.This position focuses on coordinatin... Show more

 • Promoted

Funding Coordinator

Westlake Financial ServicesLos Angeles, CA, United States
Full-time

Loan Center, dba Westlake Direct is an affiliate of Westlake Financial Services a company with 30% YOY growth and assets of 2.Billion, we are always looking to acquire talented individuals as we ex... Show more

 • Promoted

Remote Client Relations Specialist

Traveling with TashaLos Angeles, CA, United States
Remote
Full-time

Remote Client Relations Specialist.We are looking for a Remote Client Relations Specialist in the Los Angeles area to support clients throughout the travel planning process.This position is ideal f... Show more

 • Promoted

Infrastructure Coordinator 1

The Salvation Army USA Western TerritoryRancho Palos Verdes, CA, US
Full-time

IT Infrastructure Coordinator 1.The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.Its message is based on the Bible.Its ministry is motivated b... Show more