Job TitleTo deliver excellent patient centered service while providing information regarding services to patients, hospital, staff and community health care providers in a high volume call center environment. Perform intake triage, appointment scheduling, referral processing, registration of new patients, and referral of patients to faculty physicians based on knowledge of administrative protocols and University of Florida Physicians policies and procedures. Due to the extensive training involved, agents must remain in one pod for 12-months before being considered for a pod-to-pod transfer.QualificationsMinimum Education and Experience Requirements:PAY GRADE SHN 8High School diploma and three (3) years relevant experience required. May also qualify with Associate's degree and one (1) year relevant experience, OR with Bachelor's degree. Two (2) years clerical/customer service experience strongly preferred--ideally in a health care or hospitality-related industry working with a concierge-style service model. The required high level of general computer literacy may be demonstrated by successful past experience with a variety of computer software packages and/or proprietary systems. Must have excellent interpersonal, customer service, and communication skills. Must be able to perform under stress when confronted with emergency, critical, or unusual situations. Incumbent must be comfortable discussing financial matters with patients in a professional manner. Must be able to multi-task effectively, maintaining a high standard of patient focus while making generalizations, evaluations, or decisions based on sensory or judgmental criteria. A working knowledge of medical terminology would be helpful.Motor Vehicle Operator Designation:Employees in this position:Will not operate vehicles for an assigned business purposeLicensure/Certification/Registration:Successfully complete Customer Service Certification requirements according to UFJHI course schedule. Maintain Customer Service Certification by annual assessment.
UFP PAC Access Center Coordinator | Access Center -Days/Full-Time • Gainesville, FL, United States
AlliedTravelCareers is working with FlexCare to find a qualified CT Tech in Gainesville, Florida, 32605!.Contract extension opportunities.First time travelers are WELCOME.Call-off Policy Log in to ... Show more
Children's Home Society of Florida has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times... Show more
The Biomedical Informatics and Data Science Program (BIDS), hosted within the Department of Health Outcomes and Biomedical Informatics and closely affiliated with the Clinical and Translational Sci... Show more
AlliedTravelCareers is working with National Staffing Solutions to find a qualified CT Tech in Gainesville, Florida, 32605!.Details of the CT Tech - Computed Tomography (CT) opening in Gainesville,... Show more
Performs a variety of administrative functions in support of claims staff and operations.Interacts with internal and external employees and vendors to perform the duties of the position.Primary foc... Show more
As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.Customer Service & Sales, Enterprise Fulfillment, jcp. Show more
Clinical And Operational Lead For Bed Management.This position serves as the clinical and operational lead for bed management initiatives within the Care Command Center.Works collaboratively with n... Show more
Lead Advanced Practice Provider.The Lead Advanced Practice Provider, in collaboration with the manager of advanced practice, the executive director of advanced practice, and the department coordina... Show more
Assistant Health Care Director.A certified Great Place To Work (voted by associates) 7 years in a row!.Benefits: Mileage reimbursement, Medical, Dental, Vision offerings (for benefit eligible assoc... Show more
ELIGIBILITY SUPERVISOR - SES - 60047331.This is work supervising staff in a public assistance unit.The primary duty of the employee in this position is to spend the majority of the time communicati... Show more
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community.Services include 24-hour emerg... Show more
Aveanna Physical Therapy Assistant.As an Aveanna Physical Therapy Assistant you will utilize your clinical expertise to provide skilled education treatment and interventions as directed by the Phys... Show more
Delegated Network Compliance & Audit Manager.Shape the future of delegated network governance at one of Florida's leading academic health systems.Work Style: Onsite Location: Gainesville, FL FTE: F... Show more
AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Gainesville, Florida, 32601!.Aya Healthcare has an immediate opening for the following position: CT Tech in Gainesv... Show more
AlliedTravelCareers is working with Ventura MedStaff to find a qualified CT Tech in Gainesville, Florida, 32605!.Are you ready to take your Travel career to the next level? See places you have not ... Show more
Oak Hammock at the University of Florida is an active, yet relaxed, Life Plan Community in Gainesville, Florida.We offer a full continuum of health care, including independent living, assisted livi... Show more
Enjoy long-term hybrid flexibility while helping coordinate projects and contract operations across the health system.Work Style: Onsite (Hybrid opportunity after training) Location: Gainesville, F... Show more
Executive Director Of Advanced Practice Providers (App).At UF Health, we are shaping the future of care together.We're seeking an experienced and visionary executive director of advanced practice ... Show more
