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Tech Support - Earn Up to $37/hrTradeJobsWorkForce • San Diego, CA, United States
Tech Support - Earn Up to $37/hr

Tech Support - Earn Up to $37/hr

TradeJobsWorkForce • San Diego, CA, United States
30+ days ago
Job type
  • Full-time
Job description
We are looking for someone to join our amazing tech support team.Great communicator:be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic:you won't be micromanaged but you will be expected to produce great work and have very happy customers.Flexible:you'll deal with a wide range of tickets so you'll need to able to adjust on the fly.Professional:provide exceptional service to all users.Requirements:Bachelor's degree or equivalentEntry level to 1 year experience with customer service, customer success, account management, & social mediaTireless work ethic that is up for the hustle-and-bustle of a tech startupA desire to learn and understand everything-become a product expertEnergetic, positive attitude is a must. We definitely love to laugh and have fun!Excellent verbal and written communication skillsHighly organized with demonstrated attention to detailCandidates must be authorized to work in the USSpecific responsibilities includeCreate an exceptional personal experience for CMB customersBecome a product expertServe as the primary contact between the customer and the company, answering all types of customer inquiries via emailTroubleshoot and resolve customer issues, bugs, and complaints with careContribute to product planning by providing customer feedback to management to improve customer experiencePotential to work cross-functionally with product, engineering, marketing, and QA. Show us what other skills you have and we'll put them to use!
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Tech Support - Earn Up to $37/hr • San Diego, CA, United States

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