Patient Account RepresentativeThe PAR assists in overseeing the daily operations of assigned project(s). This position is responsible for providing support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company. The PAR will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients' business processes. This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.This position offers an attractive hybrid schedule working two days in our Mitchell, SD office and three days virtually from home. 8 hour shift between 7:00 AM - 5:00 PM PT.Supporting of staff / supervisor to be successful and work as a teamFeedback, and other trainings as necessaryAbility to work with leads to develop policies and procedures, as neededMonitor and ensure compliance with company and client standardsStrong understanding of all software/systems usedIdentify, validate, and report project trends / issuesUpdating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and teamAll job-related duties as assignedHigh School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.0-2year's experience in office, business, operations, customer service or healthcare field.TriZetto knowledgeIDX knowledgeOffice Suite experienceBilling / Collections experienceGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramGuidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
Patient Account Representative - Medical Claims - A/R Follow-up • Mitchell, SD, United States
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