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Aristocrat Technologies Inc
Senior Partner Success ManagerAristocrat Technologies Inc • Detroit, MI, US
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Senior Partner Success Manager

Senior Partner Success Manager

Aristocrat Technologies Inc • Detroit, MI, US
30+ days ago
Job type
  • Full-time
Job description

Join Aristocrat as a Senior Partner Success Manager, where you will have a crucial role in advancing our ambitious and world-class iGaming offerings. This outstanding chance allows you to work with a team committed to excellence, collaboration, and flawless execution in the fast-paced and competitive online gaming market. As a Senior Partner Success Manager, you will develop the future of Aristocrat Interactive by building positive relationships with key partner accounts, helping them prosper and succeed.

What You'll Do

  • Conduct market analysis and research, communicating findings to key partners to inform strategic decisions.
  • Report game performance, sharing competitive insights that help steer our business.
  • Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content.
  • Collaborate with operators and partners to develop comprehensive marketing plans for our content.
  • Optimize Aristocrat Interactive’s commercial, promotional, and on-site content proposition for customers, ensuring it meets and exceeds relevant benchmarks.
  • Identify and develop business opportunities with our customers by upselling and cross-selling products, features, content, and new market opportunities.
  • Provide ongoing account management to assigned customers, ensuring their needs are met and exceeded.
  • Attain annual sales objectives, showing skill in accurate and strategic forecasting.
  • Coordinate tracking, reporting, and analysis of performance metrics, showing a keen interest in data and a desire for deeper insights.
  • Lead in-depth monthly and quarterly performance reporting, providing insights, recommendations, and strategic focus points to customers.
  • Ensure educated delivery of both marketing and technical documentation to partners.
  • Handle and prioritize operators’ daily issues in conjunction with internal support functions.
  • Identify and coordinate training requirements to improve partner performance.
  • Support product pipeline prioritization from a commercial value perspective, contributing to continuous improvement decisions.
  • Represent Aristocrat Interactive to assigned partners, taking ownership of relationships and outcomes.
  • Regular travel to meet customers will be encouraged, encouraging strong and lasting connections.

What We're Looking for

  • Experience in a similar iGaming commercial supplier role or technology-based high-growth industries.
  • Previous experience managing large accounts, demonstrating proven success.
  • An elevated understanding of technology and delivery principles.
  • Experience in making decisions based on data, with a curiosity to explore further for improved insights.
  • A tenacious personality with an inner drive to achieve outstanding results.
  • Strong account and project management skills, showcasing a strategic and goal-focused approach.
  • Excellent communication, networking, and relationship-building skills.
  • A passion for online gaming and a detailed understanding of legal agreements related to e-gaming.
  • The ability to conduct complex negotiations and deliver confident presentations with gravitas.
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Senior Partner Success Manager • Detroit, MI, US

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