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Entertainment Travel Associates
Customer Service RepresentativeEntertainment Travel Associates • Hollywood, Florida, United States
Customer Service Representative

Customer Service Representative

Entertainment Travel Associates • Hollywood, Florida, United States
3 days ago
Job type
  • Full-time
Job description
Job Description

Job Summary

We are seeking a motivated and sales-focused Customer Service Representative to engage with customers, understand their needs, and recommend products and services that provide value. This role combines customer service, relationship-building, and sales responsibilities in a fast-paced environment.

Responsibilities

  • Welcome and engage with customers in a friendly, professional manner.
  • Present products and services based on customer needs.
  • Identify sales opportunities and recommend appropriate solutions.
  • Assist customers with questions while supporting purchasing decisions.
  • Follow up with prospective and existing customers to support sales growth.
  • Build strong customer relationships and encourage repeat business.
  • Maintain accurate records of customer interactions and sales activities.
  • Collaborate with team members to achieve sales and customer engagement goals.
  • Participate in ongoing sales training and professional development.

Qualifications

  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Confident, outgoing, and customer-focused personality.
  • Goal-oriented and motivated to achieve results.
  • Strong relationship-building and problem-solving abilities.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.
  • Previous experience in sales, customer service, retail, hospitality, or promotions is a plus but not required.


Additional Information

  • Full-time employment
  • Opportunities for professional growth and career advancement
  • Ongoing training and skill development
  • Supportive and collaborative team environment
  • Opportunities to develop communication, customer relations, and problem-solving skills
  • Performance-based growth opportunities
  • Valuable experience within a growing branding organization
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Customer Service Representative • Hollywood, Florida, United States

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