About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Position Purpose:
Provide comprehensive IT infrastructure and end‑user support across Voyix locations, partnering with local, regional, and global business and IT teams to ensure reliable systems, secure operations, and high‑quality technical service.
Key Responsibilities:
End‑User & PC Support: Deliver hands‑on support for laptops, desktops, and high‑performance engineering workstations, including system staging, restoration, and recovery.
Help Desk Operations: Resolve incidents in accordance with SLAs, document and track issues, and collaborate with global teams to ensure timely resolution.
Information Security Support: Assist Global Information Security (GIS) with antivirus protection, data backup and recovery processes, compliance audits, and security initiatives.
Executive & Hybrid Workforce Support: Provide white‑glove technical support for employees and senior leadership in both office and remote work environments.
IT Asset Management: Maintain accurate hardware inventories, manage stock levels, and perform regular audits.
Vendor & Warranty Management: Coordinate with vendors for hardware support, repairs, and warranty services.
Hardware Troubleshooting: Diagnose and repair hardware issues, performing component replacements as needed.
Software Configuration & Support: Configure, troubleshoot, and resolve software issues across multiple platforms.
Technical Environment Expertise: Support Windows, Microsoft Office, and macOS/iOS environments.
Disaster Recovery & Business Continuity: Assist with disaster recovery planning, testing, and execution.
Project & Upgrade Support: Contribute to IT projects, system upgrades, new technology implementations, and hardware refresh initiatives.
IT Planning & Execution: Participate in planning and execution of IT initiatives aligned with business needs.
Timesheet Management: Accurately record and maintain weekly timesheets using designated systems.
Requirements:
Communication Skills: Ability to effectively collaborate with global, regional, and site‑based cross‑functional teams, as well as external vendors and solution partners.
Organizational Skills: Strong organizational and multitasking abilities with a collaborative, team‑focused mindset.
Flexibility: Willingness to support after‑hours IT needs and work across multiple NCR sites.
Experience: Minimum of 2 years of hands‑on technical support experience.
Education & Certifications:
Required: Associate or Bachelor’s degree in Computer Science or a related field.
Preferred: CompTIA A+, Network+, or Microsoft certifications (Office, Administration, or Professional).
Offers of employment are conditional upon passage of screening criteria applicable to the job
IT End User Support • ATLANTA, GA, USA
Join the RefrigiWear Team!RefrigiWear, a leader in cold-weather workwear and gear, is seeking a highly organized, analytical, and customer-focused Sales Support Hubspot Administrator to support our... Show more
SA Recycling, a world leader in the metals recycling and processing industry, is actively looking for a dependable and experienced individual to join our team as a Front-End Loader (Wheel Loader) O... Show more
About the job IT Support Specialist 1 (Remote)Nanosoft Consulting desires an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests.Contacts users ... Show more
Join our team and live the Ollie-tude!: (Ollie's Core Values) *.BE A TEAM PLAYER- Associates are expected to be supportive and work together.BE CARING- How do I treat others with courtesy, dignity... Show more
Aftermarket Support Specialist.The Aftermarket Support Specialist role is responsible for supporting sales teams and customers on specialized commercial parts and supplies and all aftermarket parts... Show more
The successful candidate will be responsible for supervising, guiding, and instructing the day-to-day operations of the staff.Ensures stated services and efficiency goals are met.Serves as a high-l... Show more
Atlanta, Georgia, United States.Interview Type: Either Web Cam or In Person.Note: Applications with resumes in PDF format will be automatically rejected.Only Word format resumes will be considered.... Show more
A business process outsourcing company is seeking an eDiscovery Applications Support Engineer.This remote role requires troubleshooting and maintaining critical eDiscovery applications.Candidates s... Show more
Job Title :Information Technology Professional (IT/CTN/IS) Category / Component :Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialist... Show more
We are seeking a motivated and detail-oriented individual to join our Customer Support team as a Remote Email Chat Support Specialist.This full-time, hourly position is an excellent opportunity for... Show more
Senior Health IT Subject Matter Expert.In Atlanta, fine dining, shopping and rich history combine with inspiration-inducing attractions to create a city with Southern charm and world-class sophisti... Show more
Transforming the insurance industry is ambitious, we know.That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innov... Show more
You don't have an AI story if you don't have your data story.That's where NexusOne comes in.We're the converged data platform for the AI era composable by design, built on an open-source foundatio... Show more
In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem.We achieve this by meeting partners and con... Show more
Digital Channels Support Leader.This position is responsible for leading the end-to-end support model for Digital channels, including web and mobile applications across multiple brands.This role ow... Show more
This role is responsible for helping ensure internal technology, user access, healthcare software, and support workflows operate smoothly in a privacy-focused, HIPAA-compliant environment.The right... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Client is a multinational technology and consulting company known for its expertise in providing IT services and solutions.With a global presence, it offers a wide range of services including digit... Show more
