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Salesforce Data Cloud & Marketing Cloud ConsultantCRM Force • Boston, Massachusetts, United States
Salesforce Data Cloud & Marketing Cloud Consultant

Salesforce Data Cloud & Marketing Cloud Consultant

CRM Force • Boston, Massachusetts, United States
30+ days ago
Job type
  • Full-time
  • Part-time
  • Remote
  • Quick Apply
Job description

Title: Salesforce Data Cloud / Marketing Cloud Technical Consultant
Location: USA or Canada. 100% remote.
Visa: GC / Permanent Resident / Citizens only. No sponsorship available.
Job Type: Part-time Contract
Terms: 30hrs/week for 3 months (July 1 - Oct 1) with strong possibility of extension


If you're passionate about Salesforce technologies, have a flair for data-driven marketing solutions, and enjoy building personalized customer experiences, we'd love to hear from you. Help us create exceptional customer journeys through innovative Salesforce solutions!

Primary Responsibilities

Discovery & Solutioning

  • Lead client discovery sessions — extracting requirements from marketing, IT, and data stakeholders simultaneously

  • Translate business objectives into Data Cloud data models, Marketing Cloud architectures, real-time web and app personalization strategies, and activation workflows

  • Produce solution design documents you can defend in front of both the client's CTO and their CMO

Architecture & Technical Design

  • Design end-to-end architectures spanning Data Cloud ingestion, segmentation, identity resolution, and activation into Marketing Cloud and Personalization.

  • Define how behavioral signals captured in Personalization feed back into Data Cloud unified profiles and downstream journey logic — closing the loop between onsite behavior and cross-channel execution

  • Own the technical decision-making on model choices, integration patterns, and platform configuration trade-offs

Implementation

  • Build and configure full Marketing Cloud solutions: Journey Builder, Automation Studio, Email Studio, Mobile Studio, Content Builder

  • implement Data Cloud: data streams, data model objects, identity resolution rulesets, activation targets, and calculated insights

  • Deploy Salesforce Personalization: behavioral tracking, catalog setup, decisioning recipes, promotions, segment-based rules, and A/B testing — across web and app surfaces

  • Write AMPscript, SSJS, SQL, and API integrations — from scratch when needed, not just from templates

Client Engagement

  • Run working sessions and present progress independently — no handler required

  • Anticipate objections and have the technical depth to address them on the spot

  • Translate platform constraints into honest trade-offs the client can act on

Agentforce (Bonus)

  • Experience integrating Agentforce into marketing and service workflows — surfacing real-time Data Cloud context into agent interactions

  • Building agent actions against Marketing Cloud APIs, or deploying Agentforce for marketing use cases — puts you at the front of the queue.



Required Qualifications


Experience

  • 4–6 years in Salesforce Marketing Cloud — implementation, not just administration

  • 2+ years hands-on with Salesforce Data Cloud (data ingestion, identity resolution, segmentation, activation)

  • Hands-on experience with Salesforce Personalization — behavioral tracking, recipe configuration, real-time segment targeting, and integration with Marketing Cloud and Data Cloud

  • Demonstrated experience owning a full project lifecycle: discovery through go-live

Technical Skills

  • AMPscript, SSJS, SQL — fluent, not familiar

  • REST/SOAP API integrations with external systems

  • Data modeling for CDP use cases: unified profiles, calculated insights, activation audiences

  • Journey Builder architecture for multi-channel, behavior-triggered programs

  • Personalization sitemap implementation, event tracking, and Einstein recipe tuning

Soft Skills That Aren't Actually Soft

  • Can run a discovery session without a script

  • Can write a solution design doc a client stakeholder will read and a developer can build from

  • Can say "that won't work, and here's why" with confidence and tact

Certifications (Required)

  • Salesforce Marketing Cloud Developer

  • Salesforce Data Cloud Consultant

Certifications (Strongly Preferred)

  • Marketing Cloud Email Specialist

  • Salesforce Personalization Consultant

  • Salesforce AI Specialist

Education:

  • A bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.


About you

  • You have been described as incredibly curious, you love to deep dive and understand problems from every angle & explore self led learning opportunities

  • You are a big believer in asking why? Why are we doing this? Why is this question being asked? You don't take things at face value and constantly search for improvement

  • Communication is your strong suit, be it through email or in a meeting with internal team members or customer executives. You are clear and concise!

  • You enjoy solving complex and intriguing problems and are proud when you are able to develop a complex solution

  • You are a seasoned Salesforce Marketing Cloud Developer with a passion for leveraging the Salesforce ecosystem to create cutting-edge marketing solutions.

  • You excel in a collaborative environment, communicating effectively with both technical and non-technical stakeholders


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Salesforce Data Cloud & Marketing Cloud Consultant • Boston, Massachusetts, United States

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