Agile Transformation Coach Enterprise Agile Enablement & Organizational Change

Agile Transformation Coach Enterprise Agile Enablement & Organizational Change

Location: Chicago, IL (Hybrid 3 Days Onsite Weekly)

Position Overview

Client is seeking a senior-level Agile Transformation Coach to support enterprise-wide transformation initiatives across corporate, technology, regional, and hotel operations teams. This role sits within the Transformation Center of Excellence (COE) and combines Agile coaching, organizational change enablement, delivery leadership, and strategic program support across multiple initiatives.

This is not a pure Scrum Master role and not a lightweight Agile coaching engagement. The ideal candidate must be comfortable operating across executive leadership, operational business teams, and delivery organizations while helping drive adoption of Hyatts transformation framework in practical, sustainable ways.

The role is heavily focused on:

• Organizational Agile adoption
• Operating model evolution
• Leadership coaching
• Cross-functional alignment
• Facilitation and change management
• Enterprise delivery coordination
• Driving consistency across diverse teams and hotel operations

Candidates must be comfortable working in highly matrixed enterprise environments where influence, communication, and stakeholder alignment are critical to success.

Experience applying Gen AI concepts, tools, or workflow enablement within enterprise organizations is strongly valued as Hyatt continues evolving digital and operational capabilities.

What This Role Actually Focuses On

This role is best suited for someone with a blended background in:

• Agile Transformation
• Enterprise Coaching
• Organizational Change
• Delivery Leadership
• Program Coordination
• Executive Facilitation
• PMO / COE Enablement

The successful candidate will spend significant time:

• Coaching leaders and teams
• Facilitating workshops and alignment sessions
• Driving Agile adoption across business functions
• Helping teams operationalize enterprise frameworks
• Supporting organizational and process transformation initiatives
• Managing stakeholder expectations across multiple programs
• Translating transformation concepts into actionable delivery practices

This role requires a strong communicator and facilitator who can operate effectively with both executives and operational teams.

Core Responsibilities

• Learn, apply, and help operationalize Hyatts internal transformation framework across business, technology, and hotel operations
• Coach leadership teams, delivery teams, and operational stakeholders on Agile ways of working and organizational agility practices
• Support multiple transformation programs simultaneously within the COE structure
• Facilitate workshops, retrospectives, planning sessions, and alignment discussions across distributed teams
• Partner with executive leadership to evolve governance models, delivery approaches, roadmaps, and transformation metrics
• Drive organizational alignment between business, technology, and operational teams
• Help evolve operating models, decision-making frameworks, and collaboration structures
• Support Agile maturity growth across teams with practical and sustainable coaching approaches
• Mentor internal Scrum Masters, Agile practitioners, and transformation champions
• Assist teams in responsibly leveraging Gen AI tools and emerging technologies to improve workflow efficiency, knowledge sharing, and operational decision-making
• Support enterprise-level communication, storytelling, and executive presentation development
• Collaborate across global and culturally diverse teams, including hotel and regional operational stakeholders
• Travel occasionally to hotel or regional sites as needed to support transformation initiatives

Required Experience

• 610+ years of experience in Agile Transformation, Organizational Change, Enterprise Coaching, Program Leadership, or related transformation-focused roles
• ICP-ACC
• SPC (SAFe Program Consultant)
• Certified Agile Coach or equivalent credentials
• Strong experience working within enterprise-scale Agile environments
• Experience coaching leadership teams, cross-functional stakeholders, and delivery organizations
• Demonstrated experience supporting organizational design and Agile operating model transformation
• Strong facilitation, stakeholder management, and communication skills
• Experience driving alignment across business, technology, and operational teams
• Strong understanding of Agile, Lean, Scrum, and enterprise transformation principles
• Experience supporting complex, matrixed organizations with multiple stakeholder groups
• Ability to translate high-level transformation strategy into actionable team-level practices
• Comfortable working in structured enterprise environments with evolving transformation goals
• Experience creating executive-level presentations, transformation updates, and visual storytelling materials
• Familiarity with Gen AI concepts, tools, or enterprise enablement use cases

Must-Have Skills

• Agile Organizational Design
• Scrum Design / Delivery Frameworks
• Hospitality industry exposure
• Global enterprise experience
• Multi-cultural team collaboration
• Organizational change management
• Executive Coaching & Stakeholder Facilitation
• Transformation Program Support
• Cross-Functional Communication
• Workshop Facilitation & Retrospectives
• Enterprise Agile Coaching
• Strong Storytelling & Visualization Skills
• Experience operating in matrixed organizations
• Strong PowerPoint and executive presentation capabilities

Preferred Qualifications

• Experience within COE or enterprise transformation office environments
• Multilingual communication skills

Work Environment

• Hybrid schedule required (3 days onsite weekly in Chicago)
• Occasional travel may be required to support hotel, regional, or operational teams
• Fast-paced enterprise transformation environment with multiple concurrent initiatives
• Significant interaction with executives, operational leaders, and cross-functional stakeholders

Compliance Requirements

Candidates must provide:

• Full LinkedIn profile with current activity and professional photo
• Proof of Chicago-area residency
• Three verifiable professional references
• Date of birth for client onboarding verification

Due to prior compliance and candidate representation issues, all candidate information must be fully accurate and verifiable.