- Full-time
Job Title
Duties
Help
- Receives, reviews, initiates and completes a variety of complex Military and Travel Pay transactions utilizing multiple financial systems where guidelines lack specificity to requirements, circumstances or problems, and/or frequently change.
- Provides customer service in person or by telephone and completes correspondence (e.g. answers written inquiries, prepares letters to obtain omitted or sensitive information, etc.) related to military and travel pay entitlements for individual reservists as well as internal and external customers.
- Manages and/or assists in managing, resolving and processing a wide range of routine, special and complex pay actions, unique AF pay programs, and sensitive and high interest debt collection cases.
- Analyzes and examines accounting data and accounts to resolve nonstandard transactions, complaints, or discrepancies. Utilizes extensive knowledge of accounting procedures and techniques to review transactions for validity, corrects or directs correction of invalid or incorrect entries.
- Prepares reports and performs or oversees other miscellaneous technical tasks in support of the accounting function.