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UFP Industries
Account Manager - MilwaukeeUFP Industries • Milwaukee, WI, United States
Account Manager - Milwaukee

Account Manager - Milwaukee

UFP Industries • Milwaukee, WI, United States
27 days ago
Job type
  • Full-time
Job description

Account Manager

As an Account Manager, you will play a crucial role in fostering strong relationships with key clients and driving sales within your assigned territory. You'll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Account Manager is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive.

Location: Eastern Wisconsin

Principle Duties and Responsibilities

  • Builds and maintains strong relationships with existing clients and prospect new business opportunities in your territory.
  • Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects.
  • Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication
  • Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.
  • Understands the market and keeps customers informed
  • Owns the customer relationship
  • Solicits sales opportunities with new and existing customers
  • Introduces new programs to customers
  • Closes on sale opportunities
  • Manages leads and customers in the Company's CRM management system
  • Manages aged inventory and accounts receivable
  • Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice.
  • Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns.

Strategic

  • Develops programs based off customer needs
  • Develops a plan for the business
  • Focuses on meeting business plans
  • Conducts Customer Business Reviews
  • Introduces New product expansion/market
  • Prepares various reports and correspondence as required
  • Performs other duties as required

Training

  • Generate sales based on company standards and expectations.
  • Negotiate with customers to grow sales.
  • Understand the importance of gross margin and the company's collection process.

Behavior

  • Demonstrates a strong entrepreneurial spirit
  • Responsible and trustworthy to work under little supervision
  • Highly motivated and enthusiastic
  • Good interpersonal skills and a good communicator
  • Team player and goal oriented
  • Reliable and maintain good attendance
  • Professional and respectful
  • Able to pass a drug test

Qualifications

  • Minimum 3 years of work experience in customer service.
  • Working experience in sales, preferably with product, industry, and market knowledge.
  • Ability to understand technical specifications of products and communicate their benefits effectively to customers.
  • Bachelor's degree in business administration, marketing or related discipline or equivalent experience is preferred
  • Understanding of basic accounting and business concepts.
  • Proficiency in the use of the English language in reading, writing and speaking.

Competencies

  • Achievement, motivation and perseverance
  • Composure and resiliency
  • Influence and persuasion
  • Initiating action
  • Negotiating
  • Relationship building

The Company is an Equal Opportunity Employer.

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Account Manager - Milwaukee • Milwaukee, WI, United States

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