Talent.com
Genetec
Field EngineerGenetec • Seattle, Washington, US
Field Engineer

Field Engineer

Genetec • Seattle, Washington, US
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Your team’s dynamic:

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers and Partners, including proof-of-concept, staging, system deployment and commissioning, audits, system assessments and will act as a general liaison between Genetec and its customers, reporting directly to the Design & Deployment Services Manager, North America. The mission of the Professional Services team is to help customers achieve success and maximize value in their investment while mitigating risks, by supporting the design, deployment, maintenance, and utilization of Genetec’s solution portfolio.

You will be responsible for advising, installing, maintaining, and supporting the various Genetec solutions remotely and on-site for Genetec clients located in North America, as well as managing some of the projects where you are involved.

Your day at a glance:

  • Perform installation, audit, assessment, maintenance, and support of Genetec systems at client sites
  • Act as a primary on-site and remote technical point of contact for key projects to Genetec’s partners
  • Develop and maintain a strong relationship with new and existing customers
  • Develop and maintain an extensive working knowledge of Genetec's solutions
  • Properly document all activities and anomalies encountered in the Genetec Systems
  • Ensure timely escalation of critical customer related issues through proper channels
  • Provided functional requirements based on customer feedback to facilitate product Improvement
  • Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades, special concerns, and ad hoc consulting for software implementation, integration, training, and change requests
  • Document on-site or remote service interventions

What makes you a great fit:

  • Possess strong analytical and troubleshooting skills (detail-oriented)
  • Ability to work independently and in a team
  • Ability to listen and to adapt to different personalities and situations
  • Comfortable interfacing with key individuals at major accounts in sensitive situations
  • Effective organization and time-management skills
  • Must be able to work in a fast-paced technical environment
  • Must possess a valid driver’s license and passport

Your technical expertise:

  • Deployment and troubleshooting of security systems such as: Video Surveillance Systems (VMS, IP cameras and encoders, analytics, etc.) and Access Control Systems (Software configuration, readers, controllers, wiring, etc.)
  • Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, SQL, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
  • Excellent knowledge of networking principles and IP protocols.
  • Experience with networking equipment configuration and troubleshooting (switches, routers, etc.).
  • Understanding of network storage (SAN, NAS, iSCSI) principles and best practices
  • Database query and management skills
  • Understanding of server virtualization concepts
  • Experience with encryption and certificates
  • Experience with PowerShell is an asset

Let’s talk perks!

  • Attractive compensation package with 401K match
  • Training Tuition Reimbursement Program
  • Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Create a job alert for this search

Field Engineer • Seattle, Washington, US

Similar jobs

Field Project Manager

Eaton PlcSeattle, WA, United States
Full-time

Field Project ManagerEaton's North American Sales division is currently seeking a Field Project Manager.This remote position is available to candidates located within the United States, with a stro... Show more

 • Promoted

Chief Engineer

Marriott International IncSeattle, WA, United States
Full-time

SALARY: $110K - $160K/year, Full-Time, ExemptBONUS: Up to 30% of salary, annualBenefits:Medical/Dental/Vision after 30 days of employment with free Back Joint Care ProgramFree Short-Term Disability... Show more

 • Promoted

Field Representative - TCL Mobile

ActionlinkTacoma, WA, United States
Full-time

Join the TCL Mobile Blitz Team-Bring Tech to Life in Retail!As a TCL Mobile Blitz Field Representative, you'll visit stores within 60 miles to promote products, train staff, and support the TCL Aca... Show more

 • Promoted

Data Center Facility Engineer III

RackspaceSeattle, WA, United States
Full-time

The Data Center Facility Engineer III is responsible for maintaining the operation and maintenance of all electrical, mechanical, life safety, and monitoring equipment within the Data Center/Facili... Show more

 • Promoted

Systems Engineer, Controls Fleet, Data Center Capacity Delivery

Amazon Web Services, Inc.Seattle, WA, United States
Full-time

Are you experienced in managing Windows and Linux systems with a passion for building highly-available infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying... Show more

 • Promoted

Field Inventory Specialist

Douglas-Guardian Services CorporationSeattle, WA, United States
Part-time

Field Representative Opportunity.Do you enjoy traveling to new locations and working with exciting new people every day? How about the flexibility to set your own schedule? Then this may be the opp... Show more

 • Promoted

Project Engineer

Condon-Johnson & AssociatesKent, WA, United States
Full-time

In this position, you will have the opportunity to learn the fundamentals of construction project management and the technical details of ground improvement, shoring, and foundation drilling while ... Show more

 • Promoted

Project Engineer

Syntricate TechnologiesEverett, WA, United States
Full-time

Position: Project Engineer (GC/USC only) Location: Onsite in Everette, WA (No remote / No Hybrid) Salary: $120- $130K/YR Preferred: Boeing project management experience.Develops overall project pla... Show more

 • Promoted

Field Construction Manager for Nokia

inSync StaffingSeattle, WA, United States
Full-time

Fusion Solutions is looking for Nokia Field Managers in Cincinnati, OH and Seattle, Washington markets.Must be willing to travel up to 80% of the time.Previous T-Mobile experience is strongly benef... Show more

 • Promoted

Xfinity Field Sales Manager

ComcastEverett, WA, United States
Full-time

Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences.As a Fortune 50 leader, we set the pace in a variety of ... Show more

 • Promoted

Field Service Representative

Steel Partners LLCSeattle, WA, United States
Full-time

For more than 120 years, KASCO has been the industry leader in providing quality products, parts, repairs, and service to the meat processing and retail institutional food industries.Our cutting ed... Show more

 • Promoted

Field Representative-Insurance Inspections-Tacoma, WA

VeriskTacoma, WA, United States
Full-time

Underwriting Field Representative.At Verisk, you'll step outside the desk and into the fieldhelping insurers make smarter underwriting and risk decisions by seeing commercial properties and busines... Show more

 • Promoted

Field Operations Director-Utility Construction

Kimmel & AssociatesSeattle, WA, United States
Full-time

The Field Operations Director is a critical executive leadership role responsible for the safe, profitable, and high-quality execution of all field operations across assigned markets and projects.R... Show more

 • Promoted

Field Service Representative

EatonSeattle, WA, United States
Full-time

Eaton's ES AMER ESS division is currently seeking a Field Service Representative in the Tukwila, WA area.Field Service Representative roles offer company car and guaranteed 40-hour paid week.The ex... Show more

 • Promoted

Chief Engineer - Weapons Systems

Continuous CompositesSeattle, WA, United States
Full-time

About Continuous Composites:At Continuous Composites Inc.Our unique CF3D technology for composite 3D printing opens new frontiers in Aerospace and Defense.We thrive on innovation, rapid iteration, ... Show more

 • Promoted

Power Systems applications Engineer ( EMS, SCADA ) Remote

Cystems Logic IncBellevue, WA, United States
Remote
Full-time

HiEms and SCADAJob Title :Power Systems Applications Engineer Network transmissionLocation :Melbourne FL 32904 or Bellevue WA 98004 (Preferred On-site open to Remote)Duration :6 months ContractKeyw... Show more

 • Promoted

Senior Manager, Plasma Diagnostics

Helion EnergyEverett, WA, United States
Full-time

Senior Manager of Science Diagnostics.We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean elec... Show more

 • Promoted

Project Engineer

YochanaEverett, WA, United States
Full-time

Act as the primary customer contact for projects, representing Collins Aerospace with professionalism and expertise.Work cross-functionally with program management, design engineering, certificatio... Show more

 • Promoted

Field Representative - TCL Mobile

Acosta GroupFederal Way, WA, United States
Part-time

Field Representative - TCL MobileEmployment TypePart TimeLocationWA - FEDERAL WAYJoin the TCL Mobile Blitz Team-Bring Tech to Life in Retail!As a TCL Mobile Blitz Field Representative, you'll visit... Show more

 • Promoted

Project Engineer - WA

Layton ConstructionSeattle, WA, United States
Full-time

The Project Engineer (PE) shall support the Project Manager (PM), and Superintendent (Supt) as required for them to meet their goals through all phases of a project.Primary duties include managing ... Show more