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Upscale Casual Restaurant Assistant General ManagerNew Day Executive Search • New Bedford, MA, United States
Upscale Casual Restaurant Assistant General Manager

Upscale Casual Restaurant Assistant General Manager

New Day Executive Search • New Bedford, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Career-Defining Opportunity In South Coast Restaurant

Join a leadership team that values excellence, consistency, and developing future restaurant leaders in a polished, high-volume restaurant operation that sets the standard for hospitality and execution.

Benefits and Compensation:

  • Competitive salary with performance-based bonus potential
  • Stable, year-round operation with strong financial performance
  • Professional, well-established restaurant systems and processes
  • Growth opportunities within a successful and expanding restaurant group
  • Supportive ownership and senior leadership team
  • Paid time off
  • Ongoing training and leadership development
  • Positive, team-oriented workplace culture

Requirements & Qualifications:

  • Minimum of 2 years of experience as a Restaurant Manager or Assistant General Manager in an upscale casual or fine dining environment
  • Proven success in a high-volume restaurant operation
  • Completion of a structured restaurant management training program
  • Strong understanding of food safety, sanitation, and service standards
  • ServSafe, Food Handling, and Allergen Certifications (required or obtainable)
  • Ability to meet all federal, state, and local regulations related to food and beverage service
  • Physically able to meet the demands of a fast-paced restaurant environment, including lifting up to 50 lbs and standing for extended periods

Must Haves:

  • Act as the primary floor leader during peak service, maintaining pacing, service standards, and guest satisfaction
  • Partner closely with the General Manager and ownership on daily execution, labor management, and service recovery
  • Lead, coach, and hold Front-of-House teams accountable to performance and hospitality standards
  • Oversee scheduling, shift execution, and real-time problem solving during high-volume services
  • Monitor guest feedback and proactively address issues to drive repeat business
  • Maintain a polished dining room environment and ensure operational readiness at all times

Preferred Background & Skills:

  • Background in upscale casual or fine dining concepts only
  • Demonstrated ability to build, motivate, and retain high-performing teams
  • Strong financial awareness, including labor control and cost management
  • Confident decision-maker who remains calm and professional under pressure
  • Highly organized with strong attention to detail
  • Proficient with POS systems and basic computer applications
  • Career-driven leader committed to ongoing professional and personal development
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Upscale Casual Restaurant Assistant General Manager • New Bedford, MA, United States

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