Service Manager - Parc Mosaic

Service Manager - Parc Mosaic

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

Are you an experienced residential maintenance professional ready to take the next step into leadership? At AIR Communities, we're looking for a Maintenance Manager who brings strong tenure, pride in their work, and a passion for creating exceptional living environments.

This is more than just a maintenance role - it's an opportunity to lead, grow, and make a visible impact every single day in a community residents are proud to call home.

What We Offer

We believe great talent deserves to be rewarded. Our compensation and benefits are designed to support your success and long-term growth:

• $85,000 $90,000 base salary (based on experience)
• 15% target annual bonus tied to performance
• Quarterly customer satisfaction bonuses
  • Earn up to $1,500 per quarter for delivering outstanding resident experiences
• On-site housing discount (optional)
• Access to industry-leading technology to make your job easier and more efficient
• Clear pathways for career advancement within AIR Communities

What You'll Do

As Maintenance Manager, you'll take ownership of both team leadership and day-to-day operations, including:

• Lead & develop a small, high-performing maintenance team
• Deliver exceptional service to residentscreating a community they love to call home
• Oversee all aspects of property maintenance, including:
  • Preventative maintenance programs
  • Apartment turns (make-readies)
  • Service requests and work order completion
  • Vendor relationships and oversight
• Partner with leadership to identify and execute capital improvements and maintenance strategies
• Ensure full compliance with safety standards, regulations, and company policies
• Manage budgets thoughtfully to deliver top-quality results while maximizing efficiency

Qualifications

What You Have

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1-3 years of experience leading a team of people in customer service and asset maintenance
• A reliable mode of transportation
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
• Ability to read, write, and speak English

Who You Are

• Passionate about team building
• Strong with mechanical aptitude
• Solution-focused
• Practical
• Motivated
• Customer service oriented
• Highly organized
• Great trouble-shooter
• Expert on attention to detail

Additional Information

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working.
• 401(k) plan with up to 6% employer matching.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know

Application Deadline: The initial deadline for applications is 06/25/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.