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Velociti
Field Service EngineerVelociti • Riverside, MO
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Field Service Engineer

Field Service Engineer

Velociti • Riverside, MO
30+ days ago
Job type
  • Full-time
Job description

Job Title: Field Service Engineer
Company: Velociti LLC
Location: Riverside, MO
Travel: Remote-based role with 85–90% nationwide travel

About the Role

Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal for a hands-on technical expert who thrives in dynamic environments and enjoys solving complex challenges in the field.

As a Field Service Engineer, you will play a critical role in delivering, installing, and maintaining advanced electronic systems across heavy fleet vehicles and equipment nationwide. This position offers the opportunity to work with cutting-edge technologies while traveling extensively and independently managing field operations.

What You’ll Do

  • Install, service, and repair DC and AC electronic systems, including IoT devices, telematics, and power integration equipment
  • Perform advanced diagnostics and troubleshooting using voltmeters, diagnostic tools, and software
  • Work with electrical systems ranging from 12V to 480V, including CAN Bus and MOD Bus protocols
  • Conduct preventative maintenance on fleet and heavy-duty commercial equipment
  • Operate independently to complete service assignments on time and within scope
  • Provide professional, customer-facing support, including updates and technical issue resolution
  • Maintain accurate service documentation and reporting
  • Ensure compliance with safety standards, customer specifications, and company protocols
  • Participate in safety training and promote OSHA compliance
  • Collaborate with internal teams to share field insights and improve performance

Travel & Work Environment

  • Remote-based role with 85–90% nationwide travel
  • Frequent overnight and multi-night trips
  • Flexible schedule including weekends, overtime, and varying shifts as needed

What Success Looks Like

In this role, success means consistently delivering high-quality installations and repairs, maintaining strong customer relationships, and upholding the highest standards of safety and technical excellence.

What You Bring

Required Qualifications:

  • Associate’s degree in Mechanics, Diesel Mechanics, Automotive Engineering, or equivalent certifications (e.g., ASE)
  • Minimum 8 years of hands-on experience as a technician, mechanic, or field service engineer
  • Strong expertise in electrical systems (12V–480V), including CAN Bus and MOD Bus
  • Proficiency with diagnostic tools, digital voltmeters, and mobile devices (Android preferred)
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and customer service abilities
  • Self-motivated with the ability to work independently
  • Valid driver’s license with an insurable driving record
  • Willingness to travel extensively and work flexible hours

Preferred Qualifications:

  • Master ASE Certification or advanced electrical certifications
  • Experience with diesel equipment, DOT fleet vehicles, or mobile generators/pumps

Physical Requirements

  • Ability to lift and carry 50+ pounds
  • Capable of standing, kneeling, crouching, climbing, and performing repetitive tasks for extended periods
  • Comfortable working indoors and outdoors in varying conditions
  • Ability to operate hand and power tools for extended durations
  • Must be able to safely operate a company vehicle

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Field Service Engineer • Riverside, MO

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